Definition and Class Characteristics
Conducts investigations relating to suspected fraudulent receipt of aid; obtains and presents facts and evidence to support administrative action or prosecution; negotiates for and secures repayment of funds fraudulently obtained; and performs related work as required.
Working under general supervision, Welfare Investigator II is the journey level in the Welfare Investigator series. Employees at this level are expected to be fully qualified and able to independently perform a wide range of fraud investigations.
Some Welfare Investigator II positions may have lead worker responsibilities in agencies with a small investigative function. The Welfare Investigator II differs from the Senior Welfare Investigator in that the latter is the advanced journey level with primary responsibility for functional oversight/evaluation of unit employees, in addition to performing the full range of fraud investigation duties.
Welfare Investigator differs from Eligibility Worker in that the latter is primarily responsible for determining and verifying initial or continuing eligibility for aid. Eligibility Workers refer cases to Welfare Investigators upon suspected violation of laws, rules, or regulations pertaining to public assistance.
SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Welfare Investigator II classification receive supervision from Welfare Investigator Supervisors, or other higher-level supervisor or manager. A Welfare Investigator II may be assigned some lead worker responsibilities.
Examples of Duties
Duties may include, but are not limited to, the following. For Welfare Investigator I, duties are performed at the trainee level.
Conducts in-house and field investigations of suspected fraudulent receipt of aid.
Locates and interviews suspected persons, absent parents, and witnesses using a variety of surveillance and tracing methods.
Analyzes and evaluates witnesses' testimony.
Enters and retrieves numerical and narrative data from an automated computer system.
Executes search warrants and make arrests.
Examines a variety of records to secure information concerning suspected violations.
Gathers, assembles, preserves, and reports facts, statements, or affidavits and other evidence for use in legal action.
Assists in fraud prosecutions in accordance with specific instructions and clearly defined guidelines.
Makes arrangements for the repayment of funds fraudulently obtained and follows-up to enforce actions for collection of such funds.
Reads and interprets computer printouts and information on computer screens.
Prepares correspondence and reports.
Interprets and explains the provisions of laws, rules or regulations related to the purpose of the investigation.
May act in a liaison capacity between the social services department and the District Attorney's office and County Counsel's office.
Performs related duties as assigned.
Knowledge and Skills Required
Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition section.
Report writing and record keeping.
Computer terminology and computer keyboard arrangement.
Criminal investigation techniques and procedures.
Appropriate methods of surveillance, skip tracing methods, and other sources of information used in locating persons or obtaining facts.
Principles of identification, arrest procedures, searchwarrant acquisition and execution, preservation, and presentation of evidence.
Communicate information, both orally and in writing, in a manner that is understandable to others.
Interview, analyze, and evaluate the statements of witnesses or suspected violators.
Learn, interpret, and apply provisions of the welfare laws, search and seizure laws, and the legal rights of citizens.
Navigate through screens to retrieve information in an automated computer system.
Write clear and accurate correspondence and reports.
Perform basic arithmetical calculations.
Deal effectively with citizens and public officials under conditions requiring tact and good judgment.
Gather and document information and evidence by observation, record examination, and interview.
Negotiate for, and secure payment of, funds fraudulently obtained or funds for support of recipients of aid.
Coordinate and communicate job activities and investigations with staff responsible for other functions within the Department.
Education and Experience Required
One (1) year of full-time experience as a Welfare Investigator I;
Two (2) years of full-time experience in investigative work which included locating, observing, and interviewing suspects and witnesses, writing detailed reports of case findings, and preparing and presenting evidence; AND successful completion of twelve (12) semester units of college level course work in criminal investigation techniques and legal aspects of evidence. Note: Applicant who is close to completing this education requirement may be admitted to the exam process, but must meet these requirements at time of appointment. [Substitution] Six (6) months of investigative experience beyond the one year required above, which included interviewing people, writing detailed case reports, and preparing or presenting evidence or information in court, may substitute for six (6) semester units of the required education.
Possession of one of the following: POST Basic certificate OR POST basic training within three years prior to the date of application OR POST Specialized Investigative Basic Course (SIBC) certificate. Proof of one of these documents MUST be attached to your application. Failure to attach this certificate will disqualify you from meeting the minimum qualifications listed in the "Education and Experience Required" section.
Proficiency with firearms and qualifications as a peace officer under Penal Code sections 830 through 832. We also require proof of this either by a certificate or through some other official document.
Possession of a valid California driver's license within 30 days of hire.
Welfare Investigators have Peace Officer status and must meet the following requirements under Government Code Sections 1029, 1030,1031: No felony convictions, citizen of the United States, 21 years of age, high school graduate or GED equivalence, be fingerprinted to permit search for criminal records, be of good moral character as determined by a background investigation, be free of any condition which might adversely affect exercise of Peace Officer powers.