Executive Director Position Summary:
Under the direction of the Area Manager of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and management of daily operations.
Qualifications and Required Experience for Executive Director:
Degree in healthcare, gerontology, business or related field preferred.
Two years minimum experience in managing a senior living residences preferred.
Ability to read and interpret financial statements and manage a budget preferred.
Experience in sales and marketing preferred.
Supervisory experience preferred.
Excellent communication skills and a compassion for older adults.
Primary Responsibilities for Executive Director:
Executive Director ensures the highest quality of customer service is available for our residents.
Create and maintain a high level of resident and employee satisfaction.
Responsible for sales initiatives and community outreach.
Perform welcome orientation with new residents.
Network with local groups to generate community awareness of American House.
Update knowledge and industry trends to keep your Community in the main stream regarding services, amenities, and competition.
Proficiency with software applications/programs/tools used by American House.
Responsible for preparing and submitting Monthly Executive Summary Report.
Assist in developing and achieving the operating budget.
Maintain regulatory compliance where applicable.
Be familiar with and practice the job duties listed in the Executive Director Manual.
Hire and supervise employees, ensuring adequate staffing.
Responsible for knowing all information in the employee-handbook.