The Institute’s Content Manager is charged with managing communications across the organization, including Boulder Crest’s corporate storytelling, and integrating a consistent message across all platforms and materials. These platforms and materials include grant writing and reporting, social and digital distribution channels, publications, websites, and myPATHH mobile application/eTraining platforms. In performing this role, the Content Manager will work closely with the Director of Development and the Office of Development team, as well as with leaders from Boulder Crest’s two retreat locations. The Content Manager’s key objective is to educate, engage, and inspire Boulder Crest stakeholders nationally, while also continuing to advance the company’s culture and values. The Content Manager reports to the Executive Director of the Boulder Crest Institute for Posttraumatic Growth.
Summary of Essential Job Functions:
Content and Communications:
- Work with the Executive Director and staff to develop, lead, and manage internal and external content that promotes the Institute’s management goals.
- Ensure consistent messaging and branding for public relations work, spokespeople, and all program materials.
- Review and copy-edit speeches, stage/audio/video scripts, biographies, Q&A, talking points, leadership messages, and other executive communications.
- Support the launch and maintenance of Boulder Crest Institute’s training application – myPATHH – and eTraining platforms.
Grant Proposal Content and Reporting:
- Write, edit, and maintain base content used for grant proposals and reports within the Office of Development as needed.
- Provide research support to ensure accurate proposal development and timely grant content is available for use by the Office of Development.
- Collaborate with the Office of Development to write and/or edit solicitations and communications and emails to donors.
Website and Social Media:
- Ensure the website for Boulder Crest Institute (as well as the Boulder Crest Retreat website) remains current and engaging for the organization’s broad range of stakeholders.
- Support the launch of the Boulder Crest Institute website through content development, strategic guidance, and support in the production of key assets
- Co-manage Boulder Crest’s social media strategy and calendar across Facebook, Twitter, Instagram, and other platforms, and develop social media content. Coordinate with the Office of Development and Guest Relations Teams to schedule and post timely and relevant content on consistent basis
- Support the development of necessary of organizational communications content for programs and services, including factsheets, infographics, and handouts.
- Develop, steward through approvals, and disseminate the monthly Boulder Crest newsletter, a communication to key supporters of Boulder Crest.
- Develop, working with colleagues, key publications that support and promote the work of the Institute and Boulder Crest.
- Develop brochures and collateral material in support of program participants, donors, volunteers, and supporters.
Media and Press:
- Proactively support cultivation of media relationships. Identify and execute pitch opportunities to promote Boulder Crest and Institute’s program objectives.
- Collaborate with Boulder Crest’s partner network to coordinate and support press outreach and social media opportunities locally and nationally.
- Help identify, draft, and edit timely preparation of communications materials, including e-Newsletter, press releases, op-eds, emails, and social media posts.
The Content Manager will have an education and professional background commensurate with this important position. The Coordinator will typically be degreed at the bachelor’s level or equivalent. The Content Manager should be an outstanding writer, excellent communicator, have great attention-to-detail, possess fine-tuned organizational techniques, and must work well under minimal supervision. Operational knowledge of computer systems, including Microsoft Word, Excel, and PowerPoint is required. InDesign and other Adobe Creative Cloud product experience is a plus. Candidates for this position must be able to work in the Bluemont, Virginia office for a standard 40-hour workweek.
While performing the duties of this job, the Content Manager is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
The Content Manager must be able to travel to get back and forth to work and attend events. A driver’s license and a good driving record are required to use the company vehicle.
The work environment is a small, high energy, busy office located in Bluemont, Virginia. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions.
Capabilities and Qualities:
The ideal candidate will possess the following capabilities and qualities:
- Possess excellent verbal and written communication skills.
- Communicate daily with colleagues.
- Work proactively with minimal supervision; effectively manage time and prioritize tasks; and maintain focus in a busy, dynamic
- Results-driven strategic thinker. Ability to think holistically; identify and prioritize key opportunities; and, implement change expediently.
- Be comfortable working independently yet collaboratively as an integral member of a cohesive
- Exercise excellent judgment, critical thinking, and decision-making capabilities.
- Possess excellent organizational and project management skills. Ability to prioritize and multi-task in a fast-paced, changing environment.
- Natural curiosity about the organization and nonprofit industry that leads to creative thinking about content, communications topics, and engagement strategies.
- Proficiency in MS Word, Outlook, PowerPoint, Excel, Adobe Creative Cloud, and other relevant software.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
- communications, writing, and editing: 3 years
Required work authorization: