Job Overview:
We are seeking a dynamic Customer Service Representative to join our team and we are in urgent need of remote workers to fill roles. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.
Duties:
- Handle inbound and outbound customer calls with professionalism and courtesy.
- Analyze customer needs and offer appropriate solutions.
- Utilize phone etiquette to communicate effectively with customers.
- Communicate clearly in English or additional languages to assist our diverse customer base.
- Provide support to cater to a wide range of customers.
Requirements:
- Proven experience in customer service or a related field.
- Excellent phone etiquette and communication skills.
- Ability to analyze customer inquiries and provide suitable solutions.
- Fluency in English (additional languages are a plus)
- Strong customer service skills
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Must be 18 + years of age
- Background check is mandatory
- We are actively hiring in the following states : GA, WA, OR, CA, CO, MN ,WI, IL, PA, NY, VT, MA, MD, CT and NJ
Benefits:
Flexible schedule
Health insurance
On-the-job training
Work from home
Experience level:
No experience needed
Job Types: Full-time, Part-time
Pay: $22.72 - $34.52 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
Work Location: In person
