Operations Coordinator - Automotive Services
This position is in the Fleet Management Division of Public Works and will report directly to the Fleet Administrator. Representative work duties and responsibilities include but are not limited to:
Directly supervises eight Mechanic Supervisors; evaluates supervisors’ performance to ensure policies and procedures are followed and customer service, quality control, and productivity are in line with departmental goals; handles employee disciplinary actions;
Answers to Deputy City Manager and Public Works Department Director in the absence of the Fleet Administrator;
Performs duties of the Operations Administrator in their absence to ensure continuation of operations;
Assists in the development and implementation of policies, procedures, standards, quality control measures, inventory control and safety procedures;
Assists in budget preparation through review and recommends items required to enhance the operation;
Handles chain-of-command-escalated employee disciplinary issues;
Recommends new and replacement equipment consistent with departmental needs;
Specifies specialty equipment through research, knowledge of proposed uses and experience to improve equipment efficiency;
Coordinates and resolves difficult issues with vendors concerning equipment which does not meet specifications, delivery dates or equipment performance;
Provides specialty training for operators and mechanics on equipment and tools to ensure proper use;
Works to resolve scheduling of service and repair issues;
Provides on-going tests of new/special materials and products to provide the most economical products for use on city vehicles;
Works closely with the Purchasing Division to ensure timely and accurate RFP’s for the procurement of equipment and services;
Attends pre-bid conferences to provide consultant advice to Purchasing and vendors to address problem areas;
Oversees/responds to emergency and storm events and dispatches employees for after-hours calls as needed to ensure customer service expectations are maintained.
In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application.
Official City Job Description:
High school or GED plus eight (8) years experience including five (5) in a supervisory position in positions such as fleet management or garage supervisor and responsible for the repair and maintenance of automotive and construction equipment; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Must have, or obtain, a current and valid Virginia or North Carolina driver’s license in accordance with Virginia or North Carolina DMV driver’s license eligibility requirements.
Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs.
This position may require that incumbents wear and maintain appropriate personal protective equipment such as, but not limited to, steel toed shoes, safety glasses, gloves, or other designated safety attire and equipment in designated areas of risk. Specific requirements will be determined and communicated by the employee’s supervisor based on position assigned.
This is a safety sensitive position and is subject to mandatory drug testing. Positive drug test results may result in counseling and/or discipline, up to and including, termination.
- Bachelor's degree or higher in Automotive Management, Business, Public Administration, or other related degree
- ASE Certifications
- Experience as a mid-level supervisor or above in a large organization (50+ employees)
- Budget management experience
- Experience with Government Procurement procedures and contract administration
- Experience with automated fleet management software- Assetworks or similar
- Experience performing HR duties- interviewing, discipline, termination
- Experience composing/delivering performance evaluations for subordinates
- Strong knowledge of Microsoft Office programs: Outlook, Excel, Word
- Experience using InSite
Position will report directly to the Fleet Administrator. This is an ALPHA I position and will be required to report to work during adverse weather conditions and other emergencies. REQUIRES specific experience in mid-level or upper level management position within Automotive Service Industry, such as: Fleet Coordinator, Assistant Fleet Administrator, Assistant Superintendent of Fleet, Automotive Service Department Coordinator, Mechanic Supervisor, or similar. Must possess a valid VA or NC driver's license.
Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete.
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Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit.
Please provide a copy of any certifications or related professional licenses.
All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.