Field Transportation Lead

Amazon.com - Durham, NC3.6

30+ days agoFull-time
Job Description
As the Field Transportation Lead you will work to assist in coaching and mentoring the team. You will work as a backup for your Area Manager. You will assist in yard operations by performing a variety of duties inclusive of operating a spotter truck. In this fast-paced environment, you will be working in an active trailer yard. This role will spend the majority of the time in the FC yard.

Job Description/Duties:
Perform leadership functions for the yard team, including regular 1:1 coaching and development sessions and directing the team as needed during the work day.
Perform the duties of the Area Manager when the Area Manager is not on site.
Correspond with multiple shipping companies and their contacts including escalations
Conduct daily coordination with FC operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time with zero defects.
Maintain the accuracy and integrity of the FC trailer yard through meticulous attention to detail and daily yard audits.
Consolidate information from different sources to determine daily trailer pool requirements and trailer flow in yard.
Consolidate data from multiple data sources to generate daily reports to support business needs.
Need to learn how to use multiple carrier provided shipping software to ship and track packages
Escalate systematic and operational issues through case and ticket systems
Audit delivery and shipping documents as needed including seal inspection
Troubleshoot shipping problems and errors to resolution
Communicate well with peers, managers and outside carriers to coordinate activities according to needs
Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
Assist in off-site yard operations
Rotate through all duties required of Yard Specialist (trailer check-in/out, auditing, escalation and exception management and hosteling.
Need to know or be able to learn the shipping and truckload transportation process
Must be well organized and detailed oriented with the ability to multi-task
Must be accurate, reliable and understand the importance of deadlines and work as required to satisfy deadlines
Must be able to be proactive and work well with others
Strong verbal and written communication skills

Operation of spotter vehicle:
Operates a spotter truck
Moves trailers between trailer yard and dock doors
Commitment to yard rules and safety policies, and safe behaviors
Move empty or full trailers between trailer yard and dock doors
Utilize handheld mobile device to log all trailer moves in Yard Management System and maintain accurate yard inventory
Perform manual dolly movements
Perform hostler assisted dolly movements
Chocking equipment

Physical Demands to be performed with or without reasonable accommodation:
Standing and/or walking during a minimum ten-hour shift
Some lifting and moving of packages, most weighing 35 pounds or less
Walking in the FC and Yard area with great frequency
Manual dexterity in hands and wrist
Regular bending, lifting, stretching and reaching both below the waist and above the head

This role is not VCP eligible.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Basic Qualifications
High School Diploma or equivalent required
Must be flexible for daily overtime and varying schedules as needed
Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook
Must have a valid driver’s license, maintain appropriate insurance, and pass a motor vehicle background check.
Preferred Qualifications
At least 2 years commercial driving experience in a vehicle of similar size, weight, and controls as a terminal tractor
Proficiency in backing trailers into dock doors and parking slips
Bachelors degree is preferred.
Good communication skills with diverse audiences with confidence, clarity, and right focus.
Strong logical thinking, analytical skill, and problem solving skill.
Good teamwork mentality to build trustworthy and supportive working relationships.
Ability to learn quickly and work under high pressure in a fast-paced environment.
Currently in T3 or higher position with Amazon