Assistant Manager/Leasing Agent - North Phoenix

CAM Properties - Phoenix, AZ (30+ days ago)3.1


Responsibilities

The Assistant Manager reports to the Property Manager and Regional Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

  • Assist with leasing; includes the mailing of renewal offers, logging of responses, touring units and amenities and management of property availability
  • Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
  • Approve, enter and present all rental applications to the General Manager for execution
  • Assist with the check-out process; includes accepting keys for departing residents and performing inspections of vacated units
  • Ensure that leases and resident check-ins are accurate and efficient
  • Investigate and respond to concerns/complaints from residents; includes reporting to the Property Manager
  • Assist in the preparation of weekly reports related to the property’s performance as required
  • Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
  • Assist in the development and implementation of resident retention programs
  • Answer telephones as needed
  • General administrative duties such as filing and typing

Desired Skills and Knowledge

  • 2+ years of leasing experience
  • Computer skills and math ability
  • Accurate typing and record keeping
  • Proficient in Microsoft Word, Excel and Outlook
  • Knowledge of Yardi is preferred
  • Accurate in numerical analysis and transfer of related data
  • Accurate in preparation of documents to ensure grammatical and legal correctness
  • Ability to follow through with all necessary paperwork and ensure all deadlines are met
  • Excellent customer service skills
  • Ability to communicate effectively and professionally while operating in a fast paced environment
  • Must be able to work Saturdays

Job Type: Full-time

Experience:

  • leasing: 2 years