Responsible for handling reservations in a friendly and efficient manner, and quoting available rates.
Handle upwards of 75+ incoming calls per day.
Pursue sales opportunities and capture business leads to sustain the inbound sales program.
Attend to all inquiries with a dedication to customer service excellence; present the strongest image of pride in property values and products.
Demonstrate a solid understanding of our customers, our products our competitors and our industry.
Minimum two years experience in inbound telesales or customer service operation. Hospitality and/ or hotel operations experience a benefit.
Ability to work a flexible schedule.
Excellent customer service, written and verbal communication skills.
Strong organizational skills.
Must be computer literate.
Proficiency with Property Management System applications and Phone Management software is preferred.
Must work well in stressful, high pressure situations.
A competitive Benefits package including Medical,Dental & Vision Insurance, Life & Disability
Pay based on hourly rate plus sales commissions
Paid Time Off
Employee must be able to pass a drug test and background check. Please do not call the office directly. Emails only.