Clerk, Physician Office (Methodist Convenient Care) 20 hours/week Day/Evening

Methodist Hospital - Henderson, KY3.9

  • To provide efficient and quality clerical support for the physician office practice.
  • Serves patients in the medical practice via telephone and in office by greeting and assisting patients with scheduling appointments, maintains records and patient accounts.
  • Services provided contribute to a quality and patient centered clinic environment.
  • Ensure all information is completed and maintained according to standards
  • Complete protected health information access
  • Completes all check in and check out processes according to standard work
  • Utilizes EMR and other software according to standard work and hospital policy
  • Utilizes exceptional customer service following script and service standards
  • Completes all clerical duties including but not limited to: answering phones, fax, sending tasks, collecting
money, check in/out procedures etc
  • Follows all applicable work flows established for Physician Services to promote efficient processes and
delivery of quality patient care.
  • All other duties as assigned
Required Skills

EDUCATION: Minimum high school graduate or equivalent.

EXPERIENCE: 1 year medical office work related experience preferred. Must be able to read, write, interpret and communicate simple and complex instructions.

Required Experience