Administrative Assistant/Front Office

Peninsula Mental Health and Addiction Services - Salisbury, MD (30+ days ago)


POSITION SUMMARY

We are looking for an administrative assistant to manage the front desk on a daily basis and to perform a variety of administrative clerical tasks.

DUTIES INCLUDING BUT NOT LIMITED TO:

  • Verifies insurance status.
  • Accurately enters patient demographics
  • Answers patient inquiries about their account information and collects patient co-pays.
  • Schedules visits, scanning and filing patient information into EMR.
  • Utilize computers, fax machines, phones and other related office equipment in the fulfillment of assigned duties.
  • Communicate verbally and/or by writing with staff members and patients.
  • Ensure all paperwork required for the registration process is prepared accurately and timely.
  • Maintain accurate, thorough filing of all paperwork. Prepares and maintains medical records as well as all intake/ patient information.
  • Participates in meetings and training as required.

ESSENTIAL FUNCTIONS/KEY COMPETENCIES

  • Function in a multi-tasking, multiple priorities environment, while maintaining accuracy.
  • Communicate with a diverse patient/customer population.
  • Utilize a wide variety of office technology and tools to collect, enter, process data.

POSITION REQUIREMENTS

  • Education: High School diploma or equivalent.
  • Electronic Medical Records Experience: 3 years
  • Office Experience: 3 years

PROFESSIONAL

  • Demonstrated “skilled” business office experience.
  • Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.
  • Demonstrated success in managing difficult customer situations.
  • Demonstrated success in general computer competence including basic Word and specific software for patient information, billing and communication.

Job Type: Full-time

Job Type: Full-time

Experience:

  • Medical Office: 3 years (Required)

Education:

  • High school (Required)