Technology Support Specialist

Designs for Learning - Minneapolis-Saint Paul, MN (30+ days ago)


Since 1995, Designs for Learning (DL) has brought a broad range of experience to the complex and inter-related tasks of founding, developing, managing and growing self-sufficient charter schools. We are unique -- we can cost-effectively carry out services for our clients -- but we also can train and equip their staff to perform these tasks. By partnering with our clients, we can continuously tailor services that will meet their changing needs.

Position Reports to: Technology Manager

We currently have a full time opening available, 30 (minimum) – 40 hours per week based on company needs and projects, pay is based on experience. This is an amazing learning opportunity, working with many different network environments and technology support services. We are seeking:

  • 2-3 years of technology related experience is required (AA preferred);
  • A self-motivated individual who is able to work independently at client sites;
  • Someone interested in learning and using a wide range of technology skills;
  • Someone with strong troubleshooting skills;
  • Must have car and be able to drive to different client sites around the twin cities area;
  • Continued employment is contingent on successful background check and drug screening

Skills Desired:

  • Microsoft Server 2003, 2008, 2012
  • Active Directory
  • DHCP/DNS/IIS
  • Backup
  • Desktop/Laptop support
  • Windows 7, Windows 10 or Chromebook
  • Occasional basic hardware repair
  • MS Server maintenance and management
  • GSuite Management
  • Network troubleshooting
  • Antivirus configuration
  • Firewall configuration
  • Help desk type phone tech support & remote support
  • Setting up and managing devices such as access points, printers, and other devices.
  • Documentation of request and work completed

Work Environment

You will be working with mostly small networks at small (less than 400 student) schools as well as the Designs for Learning office network system, directed from project to project by a technology manager. Client networks typically have a MS server, computer lab, teacher/student computers, switches, firewalls, etc.

Designs For Learning provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics in addition to complying with federal law requirements.

Job Type: Full-time

Salary: $15.00 to $20.00 /hour

Experience:

  • Information Technology: 1 year

Education:

  • Associate

Location:

  • Minneapolis-Saint Paul, MN

License:

  • Driver's License

Communication method(s) used:

  • Email
  • Phone
  • In person