Helpdesk Support Specialist

Rainmaker Consulting Resources - The Woodlands, TX (30+ days ago)


Several openings to work on a full-time basis in The Woodlands with an oil and gas client. These positions are contract-to-hire and pay very well.

Primary Responsibilities and Duties:

  • Assist with general computer and communication issues for office and crews.
  • Assist with IT help desk support.

Qualifications

  • Previous experience working in technical support helpdesk environment
  • Experience with ticketing systems
  • Ability to handle both calls and email support
  • 3+ years Window computers (operating system, software installation and support).
  • 2+ years with Microsoft Active Directory domains servers, OS, printer management, etc.).
  • 3+ years with Microsoft Office general installation and troubleshooting.
  • Excellent communication skills.
  • Excellent attention to detail.
  • Excellent interpersonal skills.

Nice to Have skills

  • Experience with Microsoft Remote Desktop setup and support
  • Experience with modern networking support and troubleshooting.
  • Experience with SCCM

Certifications

  • A+ and ServiceNOW

Job Types: Full-time, Contract

Job Type: Contract

Salary: $25.00 to $30.00 /hour

Experience:

  • Windows Desktop Support: 3 years (Required)

Location:

  • The Woodlands, TX (Preferred)