Information Technology Intern, Summer 2020

Google - Mountain View, CA

Full-time | Temporary | Internship
Join us for a full-time, 12-week internship that will take place Summer 2020. Please complete your application before October 4, 2019.

To apply: You must submit all of the following materials:
1. Updated resume (PDF) - please include the relevant graduation dates (M/YY), coding language(s) if applicable along with any technical experience or projects.
2. Transcript (PDF) - unofficial or official; must be in English.
This application is intended for candidates who are eligible for full-time work authorization in the United States upon completing their education. For internship opportunities in the location where you are eligible for full-time work authorization, please check google.com/students.

This program is designed to provide exposure to the technology industry for students who are historically under-represented in this field.

Google announces our eighth year of our Information Technology Intern Program. Current students majoring in information systems, information technology, applied networking, system administration, and other majors with applicable experience are encouraged to apply.

We will have Information Technology Intern opportunities in six offices this year: Ann Arbor, MI; Austin, TX; Mountain View, CA; San Francisco, CA; Sunnyvale, CA; New York, NY.

Note: By applying to this position your application is automatically submitted to the following locations: Mountain View, CA, USA; Ann Arbor, MI, USA; Austin, TX, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA

Minimum qualifications:
Currently pursuing an academic degree in one of the following majors: Information Systems, Information Technology, Applied Networking, System Administration, or a related technical field.
Experience working in an IT department or PC support or in another technically-focused service environment.

Preferred qualifications:
Available to work full time for 12 weeks during the summer from May 2020 to August 2020 or June 2020 to September 2020.
Experience troubleshooting applications in one or more of the following networked environments: ChromeOS, Linux, Mac, Windows.
Strong organizational, communication, leadership, and customer service skills.
Passion for new technology and commitment to learning new skills.
Authorization to work in the United States.
About the job
As a member of our Information Technology team you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries, and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts and have access to our skills based trainings.

In little more than a decade, Google created one of the world's largest global computing infrastructures for both internal and external use. And behind that infrastructure is a diverse group of Googlers who design, build and keep the lights on for our users. Using our unique technologies, along with open source tools, we keep Google's products and services running, robust and secure. We aspire to be an organization that reflects the diversity of our users globally and give back to the world’s technical community whenever we can.

Responsibilities
Provide support for desktops/laptops and user access to corporate network and applications.
Provide support for services such as office phones, mobile devices, video conferencing and remote access.
Provide direct support for Google's corporate resources and applications.
Contribute to project based work related to user or infrastructure support.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.