The Department of Children and Families seeks dedicated child welfare professionals who are committed to upholding the Department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Department’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.
GENERAL STATEMENT OF DUTIES:
Performs administrative and secretarial/clerical activities as well as coordinates support staff related activities for the Legal Office, including, but not limited to: answers and/or refers inquires to appropriate parties for action, enters data into the Department’s electronic databases; composing; prepares correspondence, reports, motions and memoranda according to standard procedures; maintains files and records which may include confidential information; assumes primary responsibility for processing of requests from external sources for copies of records including responding and redacting when appropriate; provide administrative support to other office staff as needed; perform receptionist duties as needed, including answer the telephones; providing support to Managers, lawyers and paralegals as needed; and assist in maintaining and creating tracking systems and other related duties as required
Demonstrated ability in Microsoft Office Applications – Word, Excel and Access, the DCF electronic data system, including scanning of documents into the system.
Demonstrated ability to work with culturally diverse populations.
Demonstrated ability to maintain a professional demeanor in the workplace
Demonstrated ability to maintain accurate records.
Demonstrated ability to maintain a professional demeanor in the public forum.
Demonstrated ability to handle organizational change.
Demonstrated ability to effectively handle complaints presented or referred to the Regional Counsel.
Demonstrated ability to plan, organize and carry through on office events.
Demonstrated ability to carry out work activities with a minimum of direction.
Demonstrated ability to establish systems to improve overall performance of all clerical functions.
Demonstrated ability to organize and maintain filing systems.
Demonstrated ability to communicate effectively in both written and oral expression.
Demonstrated ability to organize and improve filing system.
Demonstrated ability to handle multiple tasks.
Demonstrated ability to establish systems to improve overall performance of all support staff related functions.
Demonstrated ability to Maintain case archive process for the legal office, filing, records management, archive submissions, and archive requests.
Demonstrated ability to greet clients and visitors; answer telephone calls; refer clients and visitors to appropriate department staff when needed.
Provide administrative /clerical support and projects as assigned
Provide routine information concerning agency office locations, programs and services.
Assist with processing mail and fax as necessary.
Assist staff by entering information into the Department's electronic records system, as needed.
**Please ensure that you attach a resume with your application submission to this requisition.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".
As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
For questions, please contact the CYF Office of Human Resources at 1-800-510-4122 and select option #2.
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) and equivalent combination of the required experience and the substitutions below:
I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *
II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *
III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *
IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*
- Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
United States-Massachusetts-Brockton-110 Mulberry Street
Department of Children & Families
May 22, 2019, 9:05:47 AM
Number of Openings:
44,628.48 - 61,202.44 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Diane Chang - 617-748-2104
01-NAGE - Clerical/Administrative