Position Summary:
The relationship manager acts as a liaison between Willory and its clients, ensuring that clients are satisfied. They are responsible for building and maintaining long-term relationships with clients.
Essential Duties/Responsibilities:
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Contact existing customers using data in CRM system
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Generate new business opportunities as a natural outcome of ongoing activities and initiatives
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Research, validate and contact senior leadership level contacts in finance, payroll, and HR to expand Willory footprint within existing customers and prospects
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Strengthen and Deepen relationships with existing clients and prospects
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Create sales opportunities through active conversations with existing clients and prospects
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Communicate and follow-up with leads and update weekly on sales team call
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Coordinate and transition new business (orders/projects) to Client Relations/Consulting
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Update system and communicate with team on new job orders
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Close proposals and overcoming objections
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Build a strong association presence
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Deliver consistent message and pitch
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Support staffing team with match referrals of potential candidates for search, staffing, or consulting roles
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Supervisory Responsibilities:
Required education and experience:
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4+ years business to business (B2B) sales experience with demonstrated results
Preferred education and experience:
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Bachelor’s Degree in related industry
Additional eligibility requirements:
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Excellent written and verbal communication skills
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The ability to listen attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice
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Ability to resolve client complaints and issues while maintaining a professional and calm demeanor
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The ability to persevere and stay committed through action in spite of the lack of success
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The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences
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The ability to develop, maintain, and strengthen relationships with others inside or outside the organization
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Ability to handle objections
Work authorization/security clearance requirements:
Must be authorized to work in the United States of America without sponsorship.
Affirmative Action/EEO statement:
Willory is an Equal Employment Opportunity employer.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
