Field Service Technician

ScriptPro LLC - Boston, MA (30+ days ago)


Job Title: Field Service Technician I

Job Summary: Maintain ScriptPro's computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a high travel position.

Reporting Relationship: Field Service Supervisor

Scope of the Role:

  • Troubleshoot, diagnose, and repair equipment on-site and remotely by phone
  • Administer training and support to pharmacy staff when needed
  • Diagnose workflow issues and optimize system performance
  • 80% or more travel required (long distance driving and air travel)

Education and Experience Requirements:

  • Preferred BS in Electronics or Computer Science
  • General knowledge of IT, Windows NT/XP/7/8/10
  • Experience with computer systems repair and a strong mechanical aptitude
  • Must be able to lift 70+ lbs
  • It is ScriptPro’s policy to run a comprehensive background check post offer. Must be able to obtain Department of Defense security clearance, post date of hire. See Standard Form 86 to preview requirements
  • Must be able to work as assigned by manager or supervisor

Attributes Desired:

  • Maturity and integrity are a must
  • Strong organizational and customer service skills

Working Conditions:
This position is a combination of office and shop environments. Regularly exposed to dust, odors, oil, fumes and noise. May be exposed to moving mechanical parts, vibration and electrical shock and exposures to all weather conditions. This is a very active position and regularly required to stand, walk, sit, stoop, bend and reach. Ability to push/pull and lift independently is required. Motor coordination skills and ability to work with tools is also required. This job includes specific vision ability including close , distance and color. Ability to learn and solve practical problems and interpret a variety of instructions is required. Focused attention during extended periods of travel time.

At this time, ScriptPro is not sponsoring any type of visas for this position.

ScriptPro is an Equal Opportunity Employer.

Please visit http://www.scriptpro.com to learn more about the mission of our company.

Job Type: Full-time

Salary: $19.00 to $21.00 /hour

Education:

  • High school or equivalent