Summer Intern

City of Mountain View - Mountain View, CA3.9

Part-time
We invite applications for the position:
SUMMER INTERN
14 Opportunities in Multiple Departments and Disciplines!
Hourly rate of pay (depends on education level and qualifications):
Student Intern I: $15.65 - $18.00 per hour

Student Intern II: $17.94 - $22.07 per hour
Student Intern III: $20.64 - $25.48 per hour

“I really learned so much and met so many great people. It's wonderful to know that our efforts truly affect the public and
that we were all working together to make the City a better place. I think that is what really made me love this internship,
and it has definitely sparked my interest in working for the public in the future. – City of Mountain View 2018 Summer Intern

Why Consider The City of Mountain View?
It’s simple: we are a dedicated team of professionals committed to providing exceptional service to the community we serve,
and we want you to join us! When you become part of the City of Mountain View family, you will join a dynamic, talented,
professional and enthusiastic work environment. The City is just over 12 square miles and is home to approximately 75,000
residents. The City offers an excellent environment for learning and professional growth and an internship provides a unique
opportunity to interact with various departments along with challenging and rewarding work.
In conjunction with the Two-County (San Mateo and Santa Clara) Regional Internship Program, the City of Mountain View
has 14 paid internship opportunities for college students, recent college graduates, and graduate students who are interested
in contributing to the community. An internship with the City of Mountain View offers valuable, real-world job experience
in one of California's best-managed cities! Through this internship, you will gain exposure to a wide variety of programs and
services, while enhancing and sharpening your writing, presentation, research, analytical, and critical thinking skills. This
experience will also be supplemented with training workshops, networking with other interns, and access to professionals in
your interested field, both within the City of Mountain View and through external events.
The Internships

The Intern position within the City organization provides administrative, research, and analytical assistance, while granting
the opportunity to learn about local government. These paid positions are part-time and do not include benefits. The Intern
position is a temporary assignment through summer 2019. These positions include flexible scheduling and college/university
credit may be provided, as applicable. Interns receive direction and guidance from an intern host who is part of the
management staff. Interns will have the opportunity to gain insight into public service through placements in one of the
following Departments and Divisions. You can apply for as many as you would like with a single application!

City Attorney’s City Clerk’s City Manager’s Economic
Office Office Office Development

Engineering/Land Engineering/
Environmental Information

Development – Utilities –
Sustainability Technology

Public Works Public Works

Neighborhoods
Library Planning Purchasing

and Housing

Recreation - Water
Community Conservation – 3
Services Public Works

Who You Are

  • You are interested in working within local government and will uphold the City’s code of ethics and mission.
  • You are highly motivated, reliable and quick-to-learn, and you take initiative and start sentences with “I can…”
  • You are able to establish and maintain effective work relationships with a diverse population and work in a team.
  • You possess the ability to research, compile, analyze and interpret data.
  • You are customer service focused and can express yourself clearly and professionally, both orally and in writing.
What You’ll Do

  • Provide assistance with new City policy development, critical interdepartmental coordination, community
information and outreach, among other rewarding special projects.

  • Research, analysis and guided preparation of data and/or comparative analysis, and reports.
  • Work on special projects or other related administrative work, as assigned.
Internship Descriptions

City Attorney’s Office: The candidate must have completed the 2nd year of their Juris Doctorate degree at the time the
internship begins. An ideal candidate will have strong written and oral communication skills, sound research and analysis
skills, familiarity with the use of Lexis Nexus and the ability to maintain confidentiality. The intern will perform research
and analysis of legislation and case law, in addition to gathering and review of best practices for City policy
development. The candidate may take on special projects as opportunities arise, and have the opportunity to attend
meetings, hearings and proceedings.

City Clerk’s Office: The intern will assist with records management including scanning and filing of documents using
records management best practices and per the City’s Records Retention and Destruction Schedule, in order to make
records more readily accessible to staff and the public.

City Manager’s Office: The ideal candidate must be interested in in a career in local government. The City Manager’s
Office Intern will interact with staff throughout the City organization and citizens of Mountain View while working on a
variety of multifaceted projects. Potential projects include community engagement strategies, homelessness
solutions, employee wellness initiatives, budget research, policy analysis, and support within the Human Resources
division. Education requirements include a Bachelor’s in Public Policy, Public Administration, Political Science, Business,
Law, Urban Planning, or any other closely related field. Master’s Degree graduates, as well as current students enrolled in
graduate programs, are also encouraged to apply.

Economic Development Division - Community Development: The ideal candidate will possess a background in urban
planning, public administration, political science, or business development; and be detail-oriented with strong
communication skills (written and verbal). The Economic Development Intern will support the Economic Development
staff on a variety of projects that support our business community. The Intern will be required to conduct research and
perform data analysis while working in an office environment and interacting with City staff. Recent Bachelor’s Degree
and Master’s Degree graduates, or students enrolled in a graduate program, are encouraged to apply.

Engineering/Land Development – Public Works Department: The intern for the Land Development division of Public
Works will work in a fast-paced, dynamic team environment that is focused on providing exceptional customer service to
the public. The intern will be responsible for collecting field data relating to public improvements, conducting field surveys
and measurements, providing administrative support for engineering projects including filing, data entry, review and
processing permits in conformance to City Standards and provide counter support. Civil engineering completed
coursework desired.

Engineering/Utilities – Public Works Department: The City manages various utility infrastructure disciplines that include
water, waste water, storm water and recycled water. The intern, working with various registered professional engineers,
would assist with the review of utility Capital Improvement Projects (CIP) as well as Land Development plan review
related to utilities. This includes learning to: review design plans for conformance with City standards, perform quantity
take off, review specifications, research as-built information, assist with field review of projects, and coordinate with other
Public Works sections on various projects. Civil engineering completed coursework desired.

Environmental Sustainability – City Manager’s Office: The ideal candidate is interested in in a career in local government.
The City Manager’s Office Sustainability Intern will interact with staff throughout the City organization and with Mountain
View community members. Potential projects could include research and data collection, and supporting the City’s
residential and business engagement program through organizing competitions and events, collecting, analyzing, and
displaying information for the public, and other related assignments. Education requirements include a Bachelor’s in Public
Policy, Public Administration, Environmental Studies, Business Administration, Economics, Political Science, Urban
Planning, or a closely related field. Master’s Degree graduates (Environmental Studies/Sustainability/Science or related
field), as well as current students enrolled in graduate programs, are also encouraged to apply.

Information Technology Department: The IT Intern will assist with fielding helpdesk calls and tickets, as the first point of
contact, and interface with users to resolve problems, complaints, and escalate complex issues accordingly. Additionally,
will assist with inventory control to include tagging and recording information for new hardware and updating assess
database with adds, moves, and changes. Interns may manage WYSE terminals via “Teradici” to include firmware updates
and group management, and may set up audio/visual equipment as needed. Ideals candidates will possess basic computer
troubleshooting skills, know computer imaging software and understand basic computer operations. Should be customer
service orientated and excited to learn about new technologies. Applicants should be interested in the pursuit of a degree in
computer science, information technology, or engineering.

Library Services Department: Assist staff with creating a marketing strategy; assist with gathering and identifying
opportunities to attract and engage new users and retain current users. Assist staff with defining measures to increase
visibility of library services and programs, and ways to successfully promote the Library’s core resources, services, and
programs through various marketing avenues such as the Library’s website, electronic newsletter, print materials, and
social media. Assist with creating outreach materials and methods for offsite outreach events. Applicants will have
graduated with degree or currently in college with significant coursework in marketing, business administration,
communications, journalism, public information, or public relations.
Neighborhoods and Housing Division - Community Development: The ideal candidate will possess a background in
housing, urban planning, or related fields; be detail oriented; and have strong written and verbal communications skills.
Candidate will work in an office environment, interact with members of the public, conduct research and assist with
affordable housing policies and programs. Since the candidate may assist in the preparation of maps, charts and other
graphic presentations to illustrate reports and studies, graphic design skills are highly desired. A graduate school level
student is preferred.

Planning Division - Community Development: The ideal candidate will have a background in urban planning, including
college planning coursework at the undergraduate or graduate levels. This position will be exposed to the daily long-range
and current planning tasks of a planning office in a fast-paced, collaborative environment. Intern projects may include a
variety of planning tasks, including but not limited to, assisting in the review of development review permits and plan
checks; project management support tasks; GIS (Geographic Information Systems) mapping and data projects; and
independent research on special projects of interest to the intern and department.

Purchasing Division – Finance and Administrative Services Department: The ideal candidate will be an undergraduate
sophomore, junior, or senior level student pursuing a major in Business Administration, Economics, or Public
Administration and who will be continuing their education enrolled in an accredited community college/university for Fall
2019. They will be a high-performing student, with good communication and customer service skills and proficient in
Microsoft Office Suite. Potential projects include updating the supplier database in the City’s financial management system,
assisting the Purchasing Team with full range of solicitation and award processes, perform maintenance of contractor
records, and assist with the conducting of vendor outreach and job site interviews for labor compliance and payroll
certification.

Recreation – Community Services: The ideal candidate will have a background in community based recreation
programming and pursuing an undergraduate degree in Recreation Management. Candidates will work in a fast-paced,
dynamic team environment and need to be highly motivated, reliable and organized. The Recreation Intern will support
the Recreation Division and work in many areas of programming including: Youth and Teen; Facility Reservations; Special
Events; Youth and Adult Sports; Aquatics; and other programming as assigned. Hours must be flexible.

Water Conservation – Public Works/Public Services: The ideal candidate will have an interest in public water systems,
water conservation, and customer assistance. Duties will include a mix of office and field-related jobs, including water leak
detection, data analysis, utility bill assistance and public outreach. Other utility-related projects may be assigned, including
storm water, sewer, and recycled water. Candidate must be available to work occasional evenings and weekends for
educational and outreach events. Excellent people skills are required. Current students and recent graduates studying
environmental science or a related field are encouraged to apply.

What We Offer

  • Growth – we are committed to exposing you to a work environment that will sharpen your writing, presentation,
research, analysis and critical thinking skills.

  • Training – this internship experience will be supplemented with training and external educational sessions.
  • Networking – access to a network of professionals in the field of local government.
  • Course Credit - if applicable, college/university credit may be provided.
  • Extra Extra! Access to an onsite gym.
Are You Ready? Apply with just one application!
Submit application, resume, and supplemental questionnaire online at www.calopps.org or to the Human Resources
Division, City of Mountain View, 500 Castro Street, Mountain View, CA 94041, (650) 903-6309. Please indicate your
internships of interest on the supplemental questionnaire. Deadline: 5:00 p.m., Friday, February 15, 2019. Apply early!!!

Interview Process
Candidates with the most relevant qualifications will be invited to an interview. Depending on the number of applications,
the selection process may be altered. All applicants will be contacted with a recruitment status update on or before Friday,
March 29, 2019.

The Fine Print
Interns are placed in hourly, part-time positions, which are non-benefited. Flexible scheduling may be provided. The position is a
temporary assignment through summer 2019, with an expected end date in August 2019.
Prior to assuming the role of Intern, candidates will be required to successfully complete a pre-employment process, including employment
verification, a criminal history questionnaire and a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily
disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification from the recruitment
process.
Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human
Resources Division upon submittal of application. Documentation of the need for accommodation must accompany the request. The City
of Mountain View is an Equal Opportunity Employer (EOE).

Cultural Ideals
Empower People · Foster Collaboration· Support Continuous Learning · Enhance Our Community

Champion Wellness · Lead with Empathy · Embrace Change & Innovation

City of Mountain View
Supplemental Questionnaire

Summer Intern 2019

1) Of the internship opportunities available, please select your first choice:

1. City Attorney’s Office 6. Engineering/Utilities 11. Planning Division

2. City Manager’s Office 7. Environmental Sustainability 12. Purchasing Division

3. City Clerk’s Office 8. Information Technology 13. Recreation

4. Economic Development 9. Library 14. Water Conservation

5. Engineering/Land Development 10. Neighborhoods and Housing

2) Please describe why you are qualified and interested in your first choice internship (include any school courses, training,
and experiences you have received).

3) Of the internship opportunities available, please select your second choice:

1. City Attorney’s Office 6. Engineering/Utilities 11. Planning Division

2. City Manager’s Office 7. Environmental Sustainability 12. Purchasing Division

3. City Clerk’s Office 8. Information Technology 13. Recreation

4. Economic Development 9. Library 14. Water Conservation

5. Engineering/Land Development 10. Neighborhoods and Housing N/A

4) Please describe why you are qualified and interested in your second choice internship (include any school courses,
training, and experiences you have received). If you are not interested in a second choice and are only applying for one
internship, please write “n/a”.

5) If you would like to apply for more than two internship opportunities, please list the additional internships you would like
to apply for and describe why you are qualified and interested in each additional one.