Oversees the design, installation, configuration and support of the NYCERS data and voice communications environments. This includes at the NYCERS premises (the Brooklyn Tower, the Brooklyn Mezzanine and Long Island City), the external connectivity (between the NYCERS locations, to Internet Service Providers (ISP), to Telephone Companies and to other NYC agencies), and the Fiber Channel (FICON) and Fiber Channel Over IP (FCIP) connections to the disk storage array (SAN) and the virtual tape library (VTL). Oversees the configuration, allocation and utilization of disk on the SAN and the VTL. Responsibilities include the planning, design, installation, configuration, testing, troubleshooting, maintenance, capacity monitoring, bandwidth monitoring, security and support of all applicable devices, systems and components. Manages vendor services, service engagements, adherence to Service Level Agreements and the completion of work by the commitment dates. Develops and documents standard operating procedures, standards and utilities for administration, management, monitoring, modification and troubleshooting of the voice network, the data network, the SAN and the VTL. Monitors capacity and bandwidth utilization to establish trends and project needs and growth forecasts. Serves as the in-house expert and authority regarding network communications and connectivity issues.
Minimum Qual Requirements
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:
1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or
3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.
In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.
Minimum 5 years of experience planning, designing, configuring, installing, troubleshooting and maintaining data and voice networks. Experience in performance and capacity monitoring required. Familiarity with Cisco network technology (routers, switches, IOS, NX-OS, Firewall ASA, Intrusion Prevention System, Secure Access Control System and Fiber Channel Over IP) and with Avaya telephone systems strongly preferred. Experience with Voice Over IP (VoIP), disaster recovery, automated failover, resilient networks, performance and capacity monitoring, load balancing, network security, and wireless networks (Wi-Fi) are desirable.
- Cisco Certified Network Professional certification required.*
Certified IT Administrator LAN/WAN, Exam # 6049 has opened from May 4, 2016 - May 24, 2016.
Click the 'apply now' button to apply.
Please add job vacancy number, 009-16-0017A, to your resume and cover letter.
New York City Residency is not required for this position