Cellphone Repair Technician

Asurion - Sherman, TX

Full-time
Cellphone Repair Technician(Job Number: SUP06696)
Job:Supply Chain/Logistics
Description

Cellphone Repair Technician

Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You’ll work inside a retail store and be the face of Asurion’s in-store operations team delivering our award-winning personalized customer resolution experience.

What will you do?

Engage with and reassure customers to deliver outstanding customer service.
Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
Meet or exceed key performance objectives including service and repair metrics.
Perform various inventory tasks such as counting and monitoring inventory levels.
Demonstrate Asurion’s Core Values in all interactions.

What we offer:
Competitive pay and benefits including health, dental, and vision.
Retirement Savings Plan (401K)
Paid Time Off
Tuition Reimbursement Program
Ongoing training to grow your skills
Uniform allowance
Subsidized cell phone plan
Apple & Samsung Repair Certifications

If you’re a good fit for the job, you’ll have:
Six months face-to-face customer service experience
Six months experience with product service support or troubleshooting electronics
High School diploma or equivalent
Strong oral and written communication skills
Strong teamwork and collaboration skills
Basic knowledge of Microsoft Office
Flexibility to work any hours between 10 AM EST to 8 PM EST (Monday through Saturday) and 12 PM EST to 6 PM EST (Sunday)

Store Location:
4050 N US HWY 75

Sherman, TX 75090

CPT1

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Primary Location

US-TX-Sprint TX - Sherman - N US Hwy 75