Data Analyst II

Medical Transportation Management (MTM) - Hyattsville, MD3.3

Full-time
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From entry level customer service positions, to challenging technology and leadership roles, MTM offers a wealth of employment opportunities. Our corporate culture promotes healthy living, excellent work-home life balance, and strategic career advancement opportunities in a rewarding work environment where you will make a positive impact in your community and beyond. In particular, MTM is committed to providing physical activity and wellness opportunities for our employees, and we have been recognized as a Gold Level Recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program. As an employer, MTM offers excellent benefits and welcomes diversity; we are an affirmative action and equal opportunity employer. We invite you to apply for any of our open positions and look forward to providing you an opportunity to develop your career as a member of our team. If you can't find what you are looking for, please check out our affiliate Ride Right for more opportunities.

MTM, Inc. continues to grow and we are seeking a Data Analyst II

MTM, Inc. is a healthcare services and transportation management company whose mission is to develop innovative solutions for accessing healthcare, increasing independence, and connecting community resources. MTM is made up of people who share a passion for making a positive impact. Our culture promotes healthy living, excellent work/life balance, and career advancement opportunities. MTM is a fun place to work, where individuality is encouraged and hard work is rewarded.

The Data Analyst II is responsible for ensuring the Data Analyst Team provides WMATA (Washington Metropolitan Area Transit Authority) stakeholders with actionable analysis on data collection and assessment of MetroAccess Service Delivery practices. The Data Analyst II also performs audits that ensure compliance with WMATA protocols.

This position is located at our office in Hyattsville, MD.

Responsibilities:
Identify problematic areas within the data provided, and conduct research to determine the best course of action to correct the data
Analyze and problem solve issues with current and planned systems as they relate to the integration and management of data
Analyze reports of data duplicates or other errors to provide ongoing appropriate inter-departmental communication and monthly or daily data reports
Monitor for timely and accurate completion of select data elements
Monitor reporting systems for issues with data and report executions
Identify, analyze and interpret trends or patterns in complex data sets
In collaboration with others, develop and maintain databases and data systems necessary for projects and department functions
Acquire and extract primary or secondary data from existing internal or external data sources
Perform data entry, either manually or using scanning technology, when needed or required
In collaboration with others, interpret data and develop recommendations based on findings
Develop graphs, reports, and presentations of project results
Perform basic statistical analyses for projects and reports
Create and present quality dashboards
Generate routine and ad hoc reports
Ensure data integrity
Work with WMATA to maintain Client allocated equipment and systems used for the necessary QA functions
Maintain MTM systems and data bases we use to track data, run reports, etc.
Other duties as assigned

Minimum Qualifications:
Bachelor’s degree with an emphasis on quantitative analytics or experience in a related field
Master’s degree preferred.
Proficient in MS Word, Excel, and Access
Minimum of two (2) years’ experience in quantitative analytics such as: performance measurement, user segmentation, test design, modeling and web analytics
Technical expertise regarding data models and database design development. Understanding of XML and SQL
Experience with MS SQL Server or other relational database systems
Ability to write basic SQL queries to extract data from Oracle databases
Programming skills preferred

Competency Based Qualifications:
Ability to develop and execute relational database queries and stored procedures
Knowledge of statistics, at least to the degree necessary in order to communicate easily with Statisticians
Ability to effectively interpret and analyze data
Must possess the ability to assess potential problems and make sound judgments around issues that may have an adverse effect on the business
Ability to effectively interpret and analyze data and present results to stakeholders
High level of emotional intelligence
Excellent interpersonal skills
Ability to work well under pressure
Ability to work independently and also collaboratively with others to achieve defined goals
Excellent communication skills
Outstanding analytical and organizational skills; attention to detail
Ability to maintain high level of confidentiality
What’s in it for you?

Paid vacation
Holiday Pay
Health and Life Insurance Plans
Dental and Vision Plans
401(k)
Onsite Gym
Wellness Screenings
Birthday Holiday
Training Development
Casual Dress Environment
Scholarship Program
Healthy Market
Free Coffee
  • These benefits may not be available at all locations
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net.