Why work for the Federal Bureau of Prisons?
You can have a meaningful career with an agency that truly values a diverse workforce. You will find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring federal offenders serve their sentences of imprisonment in facilities that are safe, humane, and provide reentry programming. Employees at correctional facilities perform correctional work regardless of their specific occupation.
Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs.
Screens telephone calls or personal contact with staff/inmates, utilizing own judgment in directing the caller to the most qualified staff member.
Maintains subject matter files and records.
Sets up and maintains logs showing the status of actions and correspondence.
Ensures that files include all required documents and that all documents are properly signed. Using either a word processor or a conventional typewriter, types narrative and tabular material as described herein.
Maintains Bureau of Prisons Program Statements, Operations Memoranda, administrative and regulatory requirements, correspondence files and records in the operation of the office.
Responsible for the preparation of draft and/or final form of material such as, memoranda, letters, reports, requests, etc., as assigned.
Performs a variety of administrative support duties, such as taking and transcribing meeting minutes, copying and filing and appropriate disposal of sensitive documents.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Occasional travel - Travel may be required for training.
Job family (Series)
Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
To be considered for the position, you must meet the following qualification requirements:
GL-05: Successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at the GL-05. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
GL-06: As a general rule, education is not creditable above GL-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
GL-05 and GL-06: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.
Some examples of this qualifying experience are:
Experience preparing, receiving, reviewing and verifying documents.
Experience processing transactions and maintaining office records.
Experience locating and compiling data or information from files and other data sources.
Experience receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.
Experience editing and composing letters and reports, transcribing notes, and reviewing correspondence.
Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.
Combination of Education and Experience:
GL-05 Only: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GL-05 and below. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
This position IS included in the bargaining unit.
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $49,301 per annum ($23.62 per hour).
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
Your resume, which is part of your USAJOBS profile;
Your responses to the eligibility questions;
Your responses to the online assessment questionnaire;
Your supporting documentation, if required.
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11, and you are found qualified at BOTH grade levels, you may be selected at either grade level).
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
GL-05 and GL-06:
Ability to communicate orally.
Ability to compose non-technical correspondence.
Ability to organize the workflow of clerical and administrative support functions.
Ability to work with data on a computer.
To preview questions please click here.
Background checks and security clearance
Drug test required
Resume showing relevant experience (cover letter optional).
In order to receive credit for experience contained in a resume, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
Employees applying with an interchange agreement must provide proof of their permanent appointment.
Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
Military Spouses who meet the requirement of Executive Order 13832 - must include marriage certificate and copy of active duty military members orders OR letter from VA OR DD214 describing 100% disability of spouse, OR SF-50. For more information Click Here.
CTAP, Click Here, if applicable.
A college transcript which includes the School Name, Student Name, Degree and Date Awarded, if applicable. (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)
Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.