Social Media Analyst

NTT DATA Services - Plano, TX3.6


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Social Media Analystto join our team in Plano, Texas.

We currently have an exciting opportunity available for a Social Media Analyst in our Plano, TX office. This individual will partner with a large client in order to create queries that capture social media data used to determine trends specific for the client's needs.

Job Responsibilities:

Setup and maintain social listening tools for clients
Work with clients to create querys which will capture social media data
Work with clients to train them on the social listening platform
Provide front line support to client on tool questions and issues
Improve listening tool accuracy through refinement
Monitoring social media listening tool for conversations of interest

Job Qualifications:
1+ years working on client related projects
1+ working in a fast paced environment

1+ years of experience implementing and using social media listening tool

1+ years of experience doing research and analyzing data

Bachelors degree and/or equivalent work experience

This position requires someone who can travel at least 10%.

Desired skills:
Experience with Brandwatch

Experience in writing Boolean queries
Experience in structuring social media data
Experience in reading and writing in Spanish

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Job Type: Full-time