We are currently seeking dynamic, highly-motivated Beauty Artist and Sales Advisor who has a passion for the artistry of cosmetics and the motivation to drive sales in the newest, fast paced, open-sell environment with niche beauty brands. As a Macy’s IMPULSE Beauty Artist and Sales Advisor, you will use your artistry, skills of superior product knowledge and passion for make-up and skin care to work in one of our most vibrant and exciting departments. As a Macy’s IMPULSE Beauty Artist and Sales Advisor, you will assist customers with the cosmetics artistry through a one-on-one customer relationship demonstrating expertise and passion for some of the most vibrant Cosmetics lines today such as Benefit, Tarte, Smashbox, Bare Escentuals and Urban Decay. Through client development, you will build lasting customer relationships and help you to achieve personal and team selling and productivity goals. Perform other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Meet and make a connection with customers; initiate service consultations by asking open-ended questions to learn the customers' preferences and buying/service needs
Take initiative to present and sell merchandise in a professional and proficient manner through artistry, product demonstration focusing on the features and benefits of the product line
Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
Drive sales by consistently traffic stopping and demonstrating exceptional Selling Skills, ensuring the customer is always the priority
Develop new business and expand client base through customer “word of mouth” fostered by a positive shopping experience
Communicate with Counter Manager and Sales Manager on ways to help drive the business
Demonstrate commitment and ability to build customer relationships and loyalty through personal interaction and maintenance of a client file.
Communicate with the Cosmetic Counter Manager regarding stock needs, customer preferences, and special events
Participate and utilize store and vendor training to elevate product knowledge and application techniques
Ensure that all merchandise, testers, hygiene standards and demonstration stations are maintained and set to company standards
Ensure merchandising and operational standards are upheld and in compliance with Macys Impulse Beauty expectations
Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business- driving opportunities
Perform other customer facing duties as needed
Regular, dependable attendance and punctuality
Prior Cosmetics sales related experience and/or training
Proven experience in the development and utilization of a client base
Ability to effectively communicate and present information to customers, peers and all levels of management
Demonstrate an energetic and positive attitude, strong communication and interpersonal skills.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Ability to meet or exceed sales, customer service, and loyalty program standards
Goal-driven, with an ability to multi-task
Must be able to work independently with minimal supervision.
Present a professional image consistent with Macy's brand values.
May occasionally be required to stoop, kneel, crouch, and climb ladders.
May have to reach above eye level
Position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs.
Embraces change in technology – Tech savvy, mobile and new media awareness
Enthusiastic, friendly, positive energy
Exceptional ability to develop relationships solves problems, use good judgment and influence customers/co-workers.
Proven ability to set and achieve goals
Must enjoy working with people in a team environment
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.