- Bachelor's Degree
- High School Diploma or GED
- Computer Literacy
- BLS Certification
- Computer Skills
- ACLS Certification
- Phone Etiquette
OVERVIEW OF POSITION:
The Telehealth Charge Nurse will be responsible for providing moderately complex telephonic nursing assessment, evaluation and advice to patients through the use of established and approved telehealth protocols with physician oversight. This role will also provide administrative and clinical support to the RN Clinical Manager.
Schedule: Monday - Friday, 8 AM - 4:30 PM
Location: Torrance, CA
Setting: Ambulatory/Outpatient Clinic
Specialty(ies): Primary Care, Pediatrics, & specialty
Basic job responsibilities: 50% telephonic traige and 50% administrative support to Telehealth Manager
1 or 2 years of post-high school education or a degree from a two-year college.
Graduate from an accredited school of Nursing.
Current California RN license.
Bachelor’s degree in Nursing preferred.
Must have by start date: current ACLS, BLS, and PALS, by American Heart Association (AHA) - (100% online certification is not acceptable).
Must have at least 3 years of experience as an RN in a Telehealth setting.
KNOWLEDGE, SKILLS, ABILITIES:
Must pass Patient Support Center screening test.
ACD telephone skills.
Ability to type 25 wpm.
Excellent verbal and written communication skills in standard English.
Ability to concurrently perform multiple tasks
What's the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We're changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work.(SM)
Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.