Assistant Director - Gilliam Youth Services Center

State of Colorado Job Opportunities - Denver, CO

Department Information

This position is open only to Colorado state residents.

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About the Division of Youth Services:
The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

Division of Youth Services Vision: Achieving youth success and safer Colorado communities.

Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: There are numerous opportunities within DYS to positively impact youth and families and we welcome you to join our team.

*** Reminder: This job announcement will serve as an application pool for available positions that now exist or may exist in the future. ***

Description of Job

Summary of the position:
This position is an Appointing Authority as delegated by the Youth Center Director and implements DYS initiatives to include creating a trauma responsive environment, behavior management and treatment model. The Youth Center Assistant Director is responsible for identifying, managing, and participating directly in leadership and management efforts to improve youth center operations to include implementation of the DYS strategic plan. This position provides direct supervision to Youth Service Counselor III- Unit Managers, Youth Service Specialists III, Administrative and Program Assistant staff, and indirect supervision of Youth Service Specialist I and II staff. The position may provide joint supervision to support services staff (facilities Management, Medical, Food Services and contracted staff). Position must ensure adherence to procedure by direct report staff and oversee formal corrective and disciplinary actions with line employees. Position oversees and/or coordinates the implementation of the agency's Behavioral Management Program; trauma responsive care using the Sanctuary Model, Restorative Community Justice; Evidence Based Principles; Sex Offender Standards; ADAD licensure; Thinking for a Change, ART and other CBT programs; Multifamily groups; religious programming; compliance review standards; the youth center training and mentoring process and other areas as assigned. Position provides for Quality Control and generates data for internal and external reports to include DYS Monthly Report, Fight & Assault, Physical Responses, C-STAT, DSS investigation referrals, Critical Incidents, or other reporting requirements. This position is an active member of the Youth Center Assistant Directors Group (ADG); provides direct or indirect supervision to all youth center employees; has on-call responsibilities; and, may serve as the liaison to the Facilities Management Division.

Specific Duties Include:
Supervision of direct care staff. Set and enforce agency, Division, and Departmental performance standards, meet with each direct report staff each 30 days for supervision, conduct performance planning and appraisal of staff, ensure that subordinate staff development needs are met, initiate and/or take necessary corrective or disciplinary actions. Review and authorize reports from staff to external bodies such as courts, Community Review Boards and Parole Boards as necessary. Review Trails data as necessary. Review and authorize transition passes. Collaborate closely with the Clinical Director and/or assigned Behavioral Health staff to provide optimal clinical service delivery. Ensure Behavioral Management programming and Sanctuary Model are sustained. Participate and lead program implementation of agency and Division goals.

In addition, position must, on a daily basis, review staffing patterns of subordinate staff and youth center as a whole; on a weekly basis, facilitate Program Services/Leadership Team to address program issues, attend unit Leadership Team meetings on an as needed basis, ensure KRONOS information for subordinate staff is kept up-to-date and accurate, and track call-offs for subordinate supervisors; on a monthly basis meet with each subordinate staff in supervision, document and provide to the Director, meet with Director in supervision monthly, attend committees as assigned (e.g. Assistant Director Group, Sanctuary Integration Team, DYS State Policy Committee, agency and youth center planning teams), conduct evaluations according to established timelines within established processes and structures, attend Youth Center Directors meetings on an invite basis; meet with direct report group/staff on a routine and scheduled basis. This can include group and individual meetings.

Participate in all aspects of new hiring process from recruitment to interviewing and selecting; conduct internal inquiries to determine if abuse or criminal filings need to be made; initiate and direct internal personnel actions in response to misconduct; and notify other outside investigators consistent with statutory obligations and Policy as needed. Support, or guide the handling of employee grievances in a timely fashion consistent with policy to emphasize a solution orientated process at the lowest level possible.

Provide for programmatic planning, coordinating, monitoring, evaluation, and oversight. Present to community/interested parties as necessary and conduct Youth Center tours. Responsible for Quality Control and continuous process improvement functions in assigned areas. Respond to development of action plans for audit responses in affected areas of supervision or oversight. Monitor and provide quality control of the education programs. Develop audit responses, review and action plan critical and major incidents, and make recommendations for revisions or updates to Youth Center procedures.Oversee operational schedule development and communicate, recommend, resolve issues as they arise to ensure adequate coverage of facility and adherence to Youth Center Procedure or other prevailing legal concerns (e.g., FMLA, military leave). Support the development and scheduling of campus events.

Assist, make recommendations, and participate in budget development, as a member of the
Youth Center Administrative Team, and assist and/or provide monitoring and oversight of expenditures. Generate requests to purchase, lease or rent equipment or services to improve agency function. Participate in review of expenditures to improve fiscal management. Forecast future needs and work to provide accurate estimates for consideration.

Participate as a member of the Youth Center Leadership Team, in the review, drafting, revision,
and implementation of youth center procedures. . Oversee and facilitate staff roundtables in concert with all Administration staff.

Participate in community processes that effect agency or scope of services overseen. Present agency in a professional manner to forward agency and division goals/objectives. Provide for escorted educational tours through the building to ensure reasonable public access and to generate broader community understanding of our mission and practices.

Serve as a member or representative of the Youth Center Leadership Team. Contribute to drive
consistency in communications to staff around decisions, provide direct/honest/ethically bound feedback to members of the Team as needed. Prepare agenda items, analyze discussions for program or personnel impact and seek to forward goals of agency in a spirit of cooperation. Lead and coordinate Team meetings of supervised staff.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado.

Applicants must meet the minimum qualifications listed below to continue in the selection process for this position. Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

Bachelors Degree in Criminal Justice, Behavioral Health, Management or a similar degree.


Five (5) years of professional experience in the juvenile justice system working with detained or adjudicated youth in a correctional setting, which must have included two (2) years of formal supervisory experience.

The supervisory experience must have been over staff in a residential facility serving adjudicated and/or detained youth.

College education in Criminal Justice, Human Services, Psychology, Social Work, or Sociology or closely related field will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:
Secure juvenile custodial expertise which may include knowledge of detention or pretrial programming and/or knowledge of clinical and/or treatment considerations for youth, understanding of the Colorado Children's Code or other laws pertaining to juveniles, criminal procedures, and/or SB94 mandates/functions and other prevailing statutory requirements.
Operation of secure care and/or treatment settings for adolescents, including an understanding of adolescent development and how this is reflected in daily residential needs and patterns.
Expertise may include extensive knowledge of best practices for gender specific programming in a secure setting.

Conditions of Employment:
Must possess and maintain a valid Colorado Driver License
Full Background - Name check, TRAILS, Drug Screen and Fingerprinting
Travel to trainings and meetings
On-Call Status
Be a minimum of 21 years of age, with no felony convictions or history of domestic violence
Pass CBI and FBI background investigations, as well as a drug screen as a condition of employment
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
Included in the background investigation is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application even if the job duties are unrelated to this position. Incomplete employer information (address, phone, supervisor name) or omission of former employers may result in application disqualification.

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information
For Recruiting questions, please contact

Supplemental Information:
After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked often as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Department of Human Services employee or from this email address It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date, please contact the "Department Contact" listed in this announcement.

The Assessment Process:
Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis. The comparative analysis for this position will include a review of your application material and your responses to any supplemental questions. Applications and responses will be reviewed by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.


Note: Transfers, voluntary demotions and reinstatements are required to apply and participate in the selection process.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Bridget Clawson Braaten at 303-866-4373 or by phone or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

HOW TO APPLY: Thank you for your interest. Submit an on-line application by clicking the link below or submit a State of Colorado Application for Announced Vacancy and all supplemental questions according to the instructions provided below. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed above.

Only online applications will be accepted.


METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.