Full Job Description
The Director of Clinical Nursing Informatics promotes exemplary nursing informatics practice that is evidence-based and is informed by nursing practice and clinical informatics standards. The incumbent collaborates with other MedStar System Clinical Nursing Informatics and Information System leaders in providing leadership in the organization’s ongoing assessment, evaluation, planning, development, implementation, education and performance improvement for clinical information system processes, clinical workflows, and integration for the Department of Nursing for the entity, and the MSH system. The Director incorporates the organization’s strategic objectives for patient care in the management and evaluation of MSH clinical information systems and point of care clinical technologies and directs the management of clinical systems to meet the standards of the entity and health system. The incumbent will utilize their knowledge and skills of clinical practice to determine clinical functions that are suitable for computer application and to ensure that Clinical Information Systems are consistent with professional standards of clinical practice, including the Joint Commission and other related standards and regulatory requirements. The Director works across Medstar clinical information system platforms to ensure patient safety and quality of patient care through on line documentation, integration, data analytics, and improved workflow efficiencies. The Director is recognized as a professional role model and promotes an environment that supports the goals, mission, vision, philosophy and values of the entity Department of Nursing and of MedStar Health.
The Director of Clinical Nursing Informatics reports directly to the MSH Vice President, Chief Nursing Information Officer and has a matrix reporting structure to their entity(ies) Chief Nursing Officer(s) or delegate. The Director of Clinical Nursing Informatics has accountability for entity-specific clinical nursing informaticists, and any administrative personnel supporting the department.
Master’s degree in Nursing Informatics, Informatics, Computer Science, or acceptable equivalent is required from a nationally accredited program. A Doctor of Nursing Practice degree or Advanced Nursing Informatics degree/certificate from an accredited program is preferred.
Five seven to seven years of progressively more responsible job-related experience, including at least two years of leadership and/or managerial experience. Experience with implementation of clinical systems and/or project management of clinical systems preferred.
Licensed as a registered nurse in the entity’s(ies) locale. National informatics or nursing informatics certification is preferred; required within one year of assuming this role.
Knowledge, Skills & Abilities:
Excellent problem-solving skills and ability to exercise independent judgment. Demonstrated business acumen and leadership skills. Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies. Working knowledge of project management, clinical software applications, data analytics, and applied clinical/informatics research.
In collaboration with multiple system disciplines, the work requires identifying and resolving complex problems and assembling extensive cross-functional knowledge of MedStar Health Clinical Information Systems and associated point of care and biomedical devices.
Work assignments are generally received via system goals, hospital, departmental, specialty committee, or MSH IS clinical project or nursing council goals. All work outputs require exquisite attention to detail, application of clinical judgment, and interpretation or creation of policies, procedures, and developing appropriate courses of action.
Primary Duties and Responsibilities
COMMUNICATION & RELATIONSHIP BUILDING
Creates a professional atmosphere and an environment of coaching and development that supports shared governance and a high level of employee satisfaction as evidenced by outcomes data.
Builds trusting collaborative relationships with all members of the health care team.
Creates an environment that values opinion sharing and utilizes shared decision-making.
Hires, evaluates, coaches, mentors, develops, promotes, disciplines, and when necessary terminates to achieve behaviors aligned with the organization's vision, mission and values.
Establishes, develops, and maintains effective relationships, working agreements and quality partnerships that value diversity.
Collaborates with other nursing management and staff in the assessment of competence.
KNOWLEDGE OF HEALTHCARE ENVIRONMENT/BUSINESS SKILLS
Conducts assessments of hospital environments, synthesizes pertinent information, and identifies implications for planning, development, implementation, and evaluation of both clinical systems and educational programs; provides recommendations relative to future direction for MedStar Clinical Information technology.
Responsible for identifying the needs of the Clinical System for education, training, programs and services in computer skills and competencies in the use of electronic tools for patient care, quality management, utilization management, clinical resource management, and performance improvement initiatives.
Provides local oversight for the adoption and sustained integration of the MedStar Health IS Clinical Roadmap.
Provides oversight for the sustained integration of the entity(ies) Nursing Informatics Council(s) and incorporates locally the recommendations of MSH Collaborative Governance Councils and Nursing Specialty Committees.
Conducts ongoing technology assessment of clinical information systems and products, related to identifying and meeting patient needs, Clinical System programs, and potential system sponsored external collaborations.
Responsible for the entity Department of Nursing’s role in the overall planning, development, and implementation of health care informatics programs, products and services, as guided by MSH system initiatives and goals.
Responsible for assessing training and development needs of clinical staff in relation to adoption of clinical systems and services.
Provides expert support to other entities and departments in the adoption of clinical information systems, products and services responsive to current and future needs.
Tracks and advises on industry standards influencing informatics support for clinical needs.
Primary liaison between entity and MedStar Nursing Informatics and IS Projects to advance enterprise projects and initiatives
Assists in developing MSH system product specifications including the application and functionality of software programs, software vendor requests for proposals, and evaluation of vendor's work.
Assists in monitoring vendor's adherence to specifications, quality and effectiveness of vendor support.
Responsible for assessment of needs and implementation of strategies to link educational products, including practice guidelines, to practice-based electronic medical records systems.
Serves on IS Steering Committees and other committees as designated.
Responsible for input on budget and staffing for implementation and support of clinical IS applications.
Uses clinical knowledge, informatics knowledge, practice experience, research background, critical thinking, to promote quality patient care.
Coordinates processing and follow-up of requests for enhancement and changes from users or others affected by the system.
Acts as a liaison to departments and interdisciplinary groups within the entity as related to clinical systems.
LEADERSHIP and PROFESSIONALISM
Provides Clinical Informatics leadership to Nursing and IS to identify, develop, implement and maintain efficient and effective clinical information systems.
Participates and/or leads entity and system level clinical informatics-related committees or councils
Provides clinical leadership through role modeling professional practice behaviors and maintaining role accountabilities at the level of the staff.
Creates an environment in which professional and personal growth is an expectation.
Serves as a change agent, assisting others in understanding the importance, necessity, impact and process of change.
Integrates high ethical standards and core values into everyday activities.
Serves as a professional role model and mentor to future leaders.
Promotes a public image of nursing excellence at the entity and MedStar Nursing Informatics through professional communication, presentations, publications and membership in professional organizations.
Prepares/synthesizes operational, planning, management, and analytics status reports for administration and stakeholders.
Assumes other duties as assigned.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.