ENROLLMENT SPECIALIST

HRA/DEPT OF SOCIAL SERVICES - Brooklyn, NY (30+ days ago)3.9


New York City Mayor Bill de Blasio launched a New York City municipal identification card, IDNYC, which is available to all New Yorkers. IDNYC aims to bridge the gap of those New Yorkers who don?t have easy access to government issued photo identification, as well as drive access to both public and private resources. Enrollment Specialists will be responsible for the enrollment of applicants at walk-in centers throughout the city. He/she will meet with the applicants, review all necessary documents, access the IDNYC enrollment database, and gather all necessary information from the applicant while completing the enrollment process. Enrollment will also include taking a photo of the applicant and scanning all documents into the database. As the Enrollment Specialist will be dealing with highly sensitive documents, confidentiality and discretion is important to the role. IDNYC is recruiting for (2) Community Associates to function as Enrollment Specialists. Reporting directly to the Intake Supervisor, IDNYC, the Enrollment Specialists will: ? Review applicant's documents for completeness; ensure IDNYC applicants have all necessary paperwork and documentation required to complete the IDNYC enrollment process. ? Notify applicants of required or missing documentation and inform applicants of how to obtain official documents from local, state and or federal government agencies, if necessary.? Navigate the enrollment database; scan all authenticated official documents into the Municipal I D database; data-enter all demographic and relevant applicant information necessary to process the completed application; and ensure that all information is entered accurately.? Use specialized equipment to review the authenticity of documents presented. ? Ensure that all original documents submitted by applicants are reviewed using only the designated, specialized equipment and process adhering to strict confidentiality protocols and procedures.? Take photos of applicants for the IDNYC card and gather electronic signatures utilizing Municipal ID program cameras and equipment; and be responsible for the care and maintenance of such equipment.? Finalize and submit the applicant's complete IDNYC package and provide receipts.? Create, organize, schedule and present information to community audiences via public speaking (conducting information sessions and setting up information tables), flyers, brochures, and other relevant mediums. ? Coordinate efforts to facilitate communications at various sites throughout the five boroughs of New York City to support applicants in the IDNYC enrollment process, and provide adequate personnel coverage.

Minimum Qual Requirements

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

? Multilingual a plus.

Additional Information

LOAN FORGIVENESSThe federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program?s other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

To Apply

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Hours/Shift

? Work hours and shifts vary by site.? Selected candidates must be willing to work flexible schedules which includes evenings and weekends.? Travel within all 5 boroughs of NYC is required.

Work Location

Various locations throughout NYC

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.