Job description
Position: Bilingual Healthcare Customer Service Representative – Cambodian, Mandarin, or Armenian -English working remotely in California
Location: Remote (California Local Candidates preferred)
Rate: Base wage starting at $22.65 plus performance bonus opportunities
As a Bilingual Healthcare Customer Service Representative – Cambodian-English working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Bilingual in English and Cambodian, Mandarin, or Armenian
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps).
- What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $22.65 plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Job Type: Full-time
Pay: $22.65 per hour
Expected hours: 8 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Commute:
- Baltimore, MD 21209 (Preferred)
Ability to Relocate:
- Baltimore, MD 21209: Relocate before starting work (Preferred)
Work Location: In person
