Community Supervisor, Office of Executive Deputy Commissioner/Mental Hygiene

DEPT OF HEALTH/MENTAL HYGIENE - Manhattan, NY (30+ days ago)3.4


New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks four (4) fulltime Community Supervisors for the Co-Response Unit, a transformative collaboration between DOHMH and the New York City Police Department (NYPD) at the intersection of health and public safety.Program Background: Co-Response employs law enforcement, clinical and non-clinical professionals to engage and support individuals with mental health issues, substance use, co-occurring disorders and health issues who can benefit from short-term engagement, support and linkage to services in the promotion of better health and criminal justice outcomes. The ideal candidate will be: - Passionate about social justice & health equity - Committed to building a diverse and inclusive culture with law enforcement, city agencies and other social service partners Community Supervisors will provide direct supervision over the Unit?s community response teams: a)Co-Response Teams (CRT) ? conducting field-based community response with law enforcement, andb) Health Engagement and Assessment Teams (HEAT) ? offering a health only community response. CRT & HEAT are operational 16 hours a day, 7 days a week ? including holidays. Community Supervisors will be assigned one of 2 shifts (7AM-3PM or 3PM-11PM), providing coverage to other shifts as need. Community Supervisors will: - Provide clinical oversight and in-field supervision to CRT and HEAT teams working in the community, daily travel through NYC required for additional support and assistance to teams- As needed, staff and supervise the Triage Desk functions.- Assist with the development of staff schedules. - Oversee and coordinate CRT community deployment and HEAT activities.- Troubleshoot any challenges, issues or concerns that might arise and escalate issues to management as necessary. - Incorporate best practices for engagement, crisis and peer intervention services. - Coordinate/consult with on-site NYPD management and staff to support Unit operations. - Maintain collaborative relationships with law enforcements partners. - Ensure staff record keeping is timely, concise and accurate. - Respond to field-based crisis and issues (at times by phone and in-person). - Coordinate with other collateral players, as needed. - Work with other City agencies, community providers and relevant collateral contacts to coordinate appropriate responses to individuals in need at various points in the system. - Participate in all program-related and supervisory meetings.- Other responsibilities as assigned by management.

Minimum Qual Requirements

1. A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity.2. Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.3. Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Preferred Skills

NOTE: 1) Must have a valid driver?s license: This position requires the use of DOHMH vehicle, as needed, to conduct program duties and responsibilities. 2) All staff traveling in NYPD patrol vehicles (non-DOHMH) are required to wear bullet resistant vests. - Licensed New York State Masters-level Mental Health professional in good standing - 5 years direct service experience working with highly vulnerable populations, particularly thehomeless, and people with health, mental health, substance abuse issues as well as families- 3 years direct clinical and administrative supervision experience;- Experience working with Law Enforcement or other criminal justice entities- Experience working in a high-volume phone call setting.- Demonstrated knowledge and experience with best practices around violence risk identification and management, engagement of hard to reach clients, harm reduction, motivational interviewing and, non-violent crisis intervention techniques; - Able to work alternative work schedules, evening and weekends as needed for the operations of co-response triage desk at the request of management - Ability to work independently or collaboratively, depending on the project;- Ability to establish and maintain effective working relationships internally and externally;- Strong communication and public speaking skills; - Good problem solving skills, highly motivated and ability to coordinate multiple projects/tasks; - Computer proficient; - Flexible, adaptable and have the capability to work in a fast paced, professional environment; - Ability to effectively supervise the work of others and groups;

Additional Information

**IMPORTANT NOTE TO ALL CANDIDATES: Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as: ? A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver?s license. ? Proof of Education according to the education requirements of the civil service title. ? Current Resume ? Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone) Additional documentation may be required to evaluate your qualification as outlined in this posting?s ?Minimum Qualification Requirements? section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card. **LOAN FORGIVENESSThe federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program?s other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

To Apply

Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 347032.We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.