Digital Media Specialist

Consumer Cellular - Portland, OR (30+ days ago)3.4

The Digital Media Specialist will play a key role in developing and managing paid digital media across a wide variety of channels and optimizing for performance based on clearly defined KPIs.

This position will report to the Media Director, and will support all facets (strategy, reporting, analytics, testing, creative requests, etc) across all paid digital media properties including Paid Search, Display, Social, Video, and Mobile. This role will also work closely with internal colleagues (mainly the Sr. Digital Marketing Manager) on email campaigns managed in-house and CRM efforts. Furthermore, this person will serve as the primary contact for our digital agency partner.

To be successful as our Digital Media Specialist, the candidate should have proven experience working with all forms of digital media and the ability to support and drive new strategies, analyze results, and optimize paid campaigns. This role must be willing to take the lead in driving Direct Response and Brand media, agency performance, and work well in a fast-paced environment.

The ideal candidate will be detail oriented, organized, and a self-motivated multi-tasker. Direct Response advertising experience on the agency, vendor, or client side is required.

Collaborate with media, creative, and web teams on Brand and Direct Response campaigns

Lead the strategy and execution of Paid Search, Display, Social and Video campaigns

Coordinate on-going email and CRM campaigns to current customers and prospects

Develop testing strategy across all Digital channels to continually optimize performance

Analyze campaign results, deliver findings and recommendations for future initiatives

Develop and maintain strong working relationships with our agency partners, vendors, and the internal team

Work with all departments to ensure campaigns launch on time, and are executed properly

Lead the creative request process (write creative briefs, maintain a schedule to introduce new concepts across display, social, video etc, work with creative manager to ensure designers hit deadlines of asset delivery, and align with desired campaign look and feel)

Review and approve Paid Search copy based on a deep knowledge of search best practices and testing methodologies

Collaborate with agency and creative teams to manage assets for quarterly promotions

Responsible for seeking out emerging media opportunities to most effectively use creative and digital media dollars to the greatest benefit for our business

Remain up-to-date on industry and advertising trends

Other duties as assigned


To perform this job successfully, an individual must be able to execute each essential duty. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree in business, marketing, or related field strongly preferred

Ideal candidate will have at least 2-3 years of experience in digital media planning and/or buying experience

Demonstrate ability to think analytically, solve problems, make decisions and use sound judgment

Experience working with vendors, agencies, etc

Strong knowledge of Paid Search, Shopping, Social, Display, Programmatic platforms, Email, Video strategy and tactics

Strong experience or knowledge of Direct Response media reporting and analytics

Proficient in web reporting platforms (DCM, Adwords, etc) is a plus

Adept in the digital marketing industry, trends and new developments

Ability to multi-task in a high volume work environment and meet multiple deadlines

Excellent attention to detail with strong organizational and project management skills

A self-starter with strong interpersonal communication skills and the ability to work and stay connected with various internal and external cross-functional teams

Strong computer and Microsoft Office skills

Excellent oral and written communication skills

Some travel will be required for industry trade shows and to meet with agency vendors

Consumer Cellular counts nearly 3 million customers nationwide and is the exclusive wireless provider for AARP members and a top-rated carrier that provides no-contract cellphones and service plans primarily to those 50+. Founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular is privately held with more than 1,700 employees. The Portland, Ore.-based company utilizes the nation’s largest voice and data network, which covers more than 300 million people, or 97% of the US population. Consumer Cellular’s wireless phones and plans are sold nationwide at leading retailers such as Target, as well as direct to consumers at or (888) 345-5509. The company has been ranked on the Inc. 5000 list for nine years in a row and is the “Highest in Customer Service among Non-Contract Value Wireless Provides, Four Times in a Row” (source: J.D. Power 2016 V2-2018 V1 U.S. Wireless Customer Care Performance Study). For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter, YouTube and Google+.

We offer a competitive benefits package including medical, dental, 401(k) match, life & accident insurance, disability insurance, paid vacation and holidays, wellness program, etc. Consumer Cellular is an Equal Opportunity Employer and is committed to diversity in its workforce.

A pre-employment background check is required.