Full Job Description
The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Policy Coordinator position to support the Chief Program and Services Officer (CPSO).
Under the supervision of the CPSO Policy Director, the Policy Coordinator performs complex policy support and coordination of agency activities supporting client services programs and operations, including Access and Eligibility Services, Health, Developmental and Independence Services, the Health and Specialty Care System, Intellectual and Developmental Disability/Behavioral Health Services, Medicaid & CHIP Services, Aging Services Coordination, and the Office of Veteran Services.
The Policy Coordinator works on a team to assist the CPSO with planning and implementing program activities in accordance with program objective and goals, and coordinating the collection, organization, analysis and preparation of materials in response to requests for program information and reports. The Policy Coordinator supports the CPSO Policy team on legislative and policy issues, serving as a liaison to staff for HHS client services programs. The Policy Coordinator works with HHS staff and external partners involved in programs to resolve problems and evaluate program effectiveness and may provide guidance to others. Works under minimal supervision with latitude for the use of initiative and independent judgment.
Ideal candidate has an understanding of HHS programs, an enthusiasm to learn and accept new challenges, and the ability to thrive in a high-pressure environment to advance the agency and CPSO’s mission to improve the lives of the people we serve.
Essential Job Functions:
Assists the CPSO Policy Director with planning program activities in accordance with program objectives and goals.
Coordinates, compiles, and reconciles work to respond to requests from agency leadership, legislative staff and external stakeholders.
Supports the CPSO Policy team in administrative activities related to HHS client services programs, including reviewing memoranda, communications materials, and reports.
Provides guidance and technical assistance to agency staff on policy, legislative, stakeholder and communications issues impacting HHS client services programs.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Knowledge Skills Abilities:
Knowledge of state HHS programs. Knowledge of state and federal statute, rules, regulations, and guidance relevant to program areas. Knowledge of state and federal legislative processes.
Skill in synthesizing complicated and technical information into concise materials appropriate for an external audience. Skill in developing and evaluating policies and procedures; and making recommendations. Skill in problem solving and independent decision-making. Skill in communicating effectively orally and in writing.
Ability to develop work plans and prepare reports. Ability to independently prioritize time and manage multiple project deadlines.
Ability to work with people under pressure, resolve conflicts, and to establish and maintain effective working relationships to develop solutions.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college or university with a bachelor's degree. Experience writing and/or editing policy documents. Experience synthesizing complex and technical information into concise materials appropriate for an external audience. Experience working collaboratively to resolve problems. Experience working with HHS programs preferred.
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.