Director, Employee Safety and Workers Compensation

Telecare Corporation - Alameda, CA3.5

Full-timeEstimated: $74,000 - $100,000 a year
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 108 programs and over 3,500 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Our Corporate Headquarters has over 200 employees in following departments: Executive, Development, Finance, Information Systems, Human Resources, Operations, and Marketing & Operations.

Employment Status: Full-Time


The Director, Employee Safety & Workers’ Compensation is responsible for driving a culture of safety across the Telecare workforce. This job is responsible for the development, implementation and maintenance of Telecare’s safety policies and initiatives, including safety education and injury prevention. In addition, the incumbent will manage Telecare’s Workers’ Compensation program, including the development and implementation of initiatives, strategies and procedures to reduce loss costs. This position will partner with both corporate and field leaders to ensure an understanding of Labor Code regulations that apply to employees who are injured on the job, Telecare’s policies and procedures, and strategies to mitigate the occurrence and cost of injuries.


Bachelor’s degree from an accredited college or university

Five (5) years of direct experience developing and implementing employee safety programs

Five (5) years of experience in California examining workers’ compensation claims for an insurance carrier, claims administrator or self-insured organization

Knowledge of Labor Code requirements for Workers’ Compensation, and related requirements of Workers’ Compensation Commissions in states where Telecare operates Programs

Knowledge and experience administering risk management and loss prevention programs

At least three (3) years of experience directly supervising staff

Demonstrated effective business communication skills (written, verbal, facilitation and negotiations)

Proficiency in Excel, MS Word, and PowerPoint

Must be at least 18 years of age

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Additional regulatory, contractual, or local requirements may apply.

Safety program development in a healthcare environment

Demonstrated knowledge and experience of claims adjusting and regulations in states outside of California

Workers’ Compensation self-insured certification

Safety/Health professional designation (CSP, SHCP or CPHM)

Familiarity with employment law regarding terminations, benefits, COBRA, ADA and how these areas may impact individual workers’ compensation cases


Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

Develop, implement and maintain safety policies and practices to be used across Telecare, with a focus on safety education and injury prevention

Meet with new Program Administrators to introduce Telecare’s safety standards and expectations; advise leaders at new Telecare locations on setting up a culture of workplace safety

Stay abreast of trends in employee safety and workers compensation. Demonstrates an understanding of Telecare’s customers including clients/ residents, families and governmental agencies in all interactions and conduct

Monitor the cost-effective management of Telecare’s Workers’ Compensation program by providing oversight and direction to team members. Prepare quarterly claims reports and safety incentive program reports

Identify workplace injury trends, develop cost reduction action plans. Analyze actuarial claim reserve projections. Evaluate settlement requests/settlement strategies proposed by claims administrators; advise Senior Management of any large loss exposures

Ensure that company-wide safety annual safety inspections are conducted to ensure compliance with OSHA, IIPP and other safety program requirements

Provide leadership and direction to direct reporting employees. Inspire a culture of excellence and continuous improvement. Manage department budget.

Coordinates the efforts of Workers’ Compensation and Safety functions with other departments, including Facilities / Real Estate, Finance, and Quality Assurance. Regularly collaborate with Program Administrators and Human Resources Managers on Safety and Workers’ Compensation delivery and sustainment.

Travel to Telecare sites (approximately 20-25%)

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.


The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk, bend, squat, kneel, reach and lift and carry items weighing 10 pounds or less as well as to frequently sit and do simple grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability