Undergraduate Program Coordinator

University of Michigan - Ann Arbor, MI4.4

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary
The Department of Political Science is one of the top tier political science departments in the world with a diverse intellectual community dedicated to excellence through research and teaching. The Undergraduate Program Coordinator serves as a critical member of our highly skilled student services team. This person is responsible for providing a broad range of services to our approximately 800 declared major and minor undergraduates, the thousands of students who take our classes and the faculty who teach and advise them. The Political Science Department depends on our staff to work successfully in a team environment as well as work independently with minimal supervision. An enthusiastic and welcoming personality is very important, as are strong customer service and critical thinking skills. The Political Science Department is always looking for new and improved ways to support our constituents and the Undergraduate Program Coordinator is integral to our administrative team in the creation, evaluation, and implementation of those efforts.

The Undergraduate Program Coordinator’s primary responsibilities are to support all aspects of the undergraduate program and department curriculum, which include but are not limited to:

Undergraduate Program Coordination: Coordinate all administrative aspects of the following undergraduate program activities: independent study credit, research opportunity credit, internship credit, and the honors program. Support the Director of Undergraduate studies in the development of any new initiatives including changes to major/minor requirements and enhancements to our undergraduate student community. Regularly review the department website for necessary updates and/or additions to our undergraduate program content.

Curricular and Instructional Coordination: In conjunction with the Associate Chair and the Academic Program Manager, manage all administrative aspects of the undergraduate and graduate curricula and enrollment. This position will: collect and organize faculty teaching preferences and enter the online time schedule; monitor enrollment; facilitate administrative curricular changes through the Course Approval Request Form process; assist in tracking fulfillment of teaching obligations; order, collect, and archive teaching evaluations; maintain LSA Course Guide content for each semester; order and track desk copy requests; monitor grade entry at the end of each semester, and provide additional support to department curriculum and instruction as needed. This person is also responsible for managing the Graduate Student Instructor application, selection and hiring process.

Advising Support: Serve as summer the department academic advisor and provide additional walk-in advising hours during the academic year as needed. Act as the first point of contact for general undergraduate advising questions. Provide general support to the departmental advisors. Manage departmental advising email traffic and responses in centralized email boxes. Provide data tracking and retrieval as requested. Communicate opportunities, news, and deadlines to the undergraduate community through a weekly newsletter and our Undergraduate Opportunities Google site. Coordinate department recruitment efforts including a presence at the annual Major/Minor Expo, and Festifall.

Event Planning and Award Management: In conjunction with the Departments Events and Communications Coordinator, plan and facilitate the annual undergraduate commencement event and honors reception. Coordinate the application, nomination, and selection process for annual writing and leadership awards. Coordinate the administrative processes for our Academic Experience funding program. In conjunction with the Director of Undergraduate Studies, facilitate the selection of undergraduate representatives to attend annual conferences throughout the year. Assist the Academic Program Manager in providing administrative support to undergraduate student groups.

Student group advising: Act as the primary advisor for the Undergraduate Political Science Association, Pi Sigma Alpha Honor Society, Michigan Journal of Political Science, and as the department liaison for the Michigan Foreign Policy Council student groups. Provide guidance to student leaders on budget planning, event planning logistics, leadership transitions, and help manage any leadership or member conflicts that may arise. This person is the primary resource for our student leaders and has the continued goal of improving the overall undergraduate community experience for Political Science undergraduates.

Diversity, Equity, and Inclusion: Works as part of a highly collaborative staff and, as such, plays a significant role in our department’s diversity, equity, and inclusion efforts. In particular, this person will be involved in brainstorming and evaluating event programming to ensure questions of inclusivity and access are considered at all times; ensuring our advising practices support all student populations, engaging our large alumni community; and reviewing processes and procedures to ensure all students in our program receive equitable support and resources.

Required Qualifications*
Associate degree and at least 4 years of relevant experience; ability to work as a member of a team; outstanding interpersonal communication skills; ability to produce accurate work with strong attention to detail; ability to exercise discretion and good judgment; demonstrated high quality customer service skills; ability to prioritize multiple projects simultaneously and successfully meet deadlines.

Desired Qualifications*
Bachelors degree, Masters in Higher Education, Student Services, Counseling, or similar field strongly preferred; experience in student services or in an administrative staff role in higher education; fluency with M-Pathways or equivalent software for student administration and curriculum data entry functions; experience using LSA’s Management Reporting System and/or Business Objects; familiarity with the Family Educational Rights and Privacy Act (FERPA); experience working in an academic department in collaboration with faculty administrators.

A successful candidate will be a critical thinker, an innovative problem-solver, and will demonstrate the initiative to suggest, develop and enact improvements to our programs and procedures. This person should be flexible and comfortable with the reasonable level of change that accompanies and enables our department’s success. An interest in a career in student services and higher education is expected.

Additional Information
The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA.

To learn more about diversity, equity, and inclusion visit http://lsa.umich.edu/lsa/about/diversity-equity-and-inclusion.html

To learn more about LSA’s Guiding Principles visit http://lsa.umich.edu/lsa/faculty-staff/human-resources/lsa-staff-guiding-principles.html

Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:

Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.