Retail Shift Supervisor

Daily Table - Boston, MA (30+ days ago)


About Daily Table:

Daily Table is a nonprofit grocery food store which seeks to transform how groceries are supplied in America’s inner cities and alleviate obstacles to inner-city health and nutrition by providing fresh produce and other high-quality foods to the urban marketplace at a fraction of the typical prices. Founded by former Trader Joe’s President Doug Rauch, Daily Table uses excess wholesome, healthy food items to create grab-n-go meals and sells grocery items at affordable prices.

Position Summary:

We’re looking for a full-time Retail Shift Supervisor responsible for overseeing a store during a shift. The Shift Supervisor will ensure that the team is providing a great customer experience for everyone that walks through our door.

Duties and Responsibilities:

Supervision and Leadership

  • Serve as the leader of the store team ensuring that all tasks are completed.
  • Respond to customer concerns and ensure that correct opening and closing procedures are followed.
  • Lead by example, provide feedback and coach team members to continually improve and get better each day.

Customer Experience and Engagement

  • Every member of the Daily Table team shares this responsibility. We strive to treat every customer in our stores with the utmost respect to ensure that they have an incredibly positive experience at Daily Table.
  • The Shift Supervisor takes ownership of the way the store looks and takes pride in Daily Table always looking its best.

Merchandise Handling

  • Receive product deliveries, ensuring that shipment are accurate and paperwork is complete
  • Conduct inventory counts to ensure each department is well stocked and has product available.
  • Ensure that product displays are always full, well-organized, look good and have proper signage and pricing.

Process Transactions

  • Quickly and accurately process customer transactions and bag purchased items at point of sale.
  • Handle cash and other payment options accurately and responsibly.

Required Qualifications:

  • Great attitude and interest in providing a great customer experienc
  • Demonstrated supervisory experience is required
  • Reliable and honest, shows up on time, takes initiative and never says, “That’s not my job.” The Shift Supervisor is a hands-on leader and always sets an example for performance for others to follow
  • Excellent interpersonal skills, able to work with and provide great service to a diverse team and customer base.
  • Excellent basic math skills and ability to operate a cash register or POS system
  • Must be able to perform physical demands, such as; standing, walking, kneeling, squatting, bending, reaching, and lifting up to 50lbs

Dorchester/Roxbury residents are strongly encouraged to apply. Daily Table is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.

Job Type: Full-time

Experience:

  • Supervisor: 1 year (Required)

Location:

  • Boston, MA (Required)