- Sales Experience
- Driver's License
- Customer Service
- Microsoft Office
The Account Development Manager (ADM) is responsible for servicing and retaining customer accounts within a specified geographic territory as well as driving new sales through assigned stores. The ADM will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their geographic territory.
Expectations for this role include:
Through customer service excellence, service existing customer accounts assigned to specified territory
Maintain regular contact with customers to understand needs and to identify business opportunities
Ensure follow-up and response to customer needs in a timely manner
In conjunction with regional sales manager and in response to customer needs, facilitate product recommendations, application and performance and color
Develop account planning strategy to cultivate sales of customers with most growth potential
Utilize sales tool to manage accounts, maintain call logs and contact info, run reports, etc.
Partner with store managers and other store employees to ensure customers needs are met or exceeded
Work with internal credit department to manage customer debt
Develop good understanding of customer base and the segments they service
In conjunction with regional sales manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies
Manage personal expenses to reduce unnecessary expenditures
2-4 years of sales or stores operations experience with demonstrated customer service acumen.
A two or four year degree in a business related field or equivalent work experience.
Working knowledge of MS Office and internet applications.
Bilingual candidates are encouraged to apply.
Must possess a valid driver's license and have maintained a motor vehicle record within acceptable limits as prescribed by PPG.
Availability to work and travel within assigned territory 80% of time.
Periodic evening hours required for trade organization meetings and customer events.
Ability to analyze territory performance reports and develop sales territory business plans.
Ability to calculate discounts and profit associated with selling price; commissions associated with territory performance.
PPG: We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @PPG on Twitter.
Why join us:
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
Your personal strengths will empower you to succeed and make an impact from day one.
You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
Just like you, we are driven to make a difference in our world.
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.
PPG offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing firstname.lastname@example.org.