Description of Duties/Essential Functions
Under direction of the Executive II, Field Support Unit, Bureau of Collections, Office of Fiscal Services, DHS, performs professional work in identifying, developing, and implementing collection programs for the Bureau of Collections. Plans, organizes and implements procedures for the identification, referral of potential administrative support cases for Supplemental Nutrition Assistance Program (SNAP) and Cash Assistance overpayments; prepares small claims complaints; acts as the Bureau's representative in overpayment proceedings and as liaison between the Family Community Resource Centers and the Bureau of Collections staff regarding overpayments and recovery activities.
Requires knowledge, skill, and mental development equivalent to completion of four years college with coursework.in business or public administration. Requires one year of responsible administrative experience in a public or business organization. or completion of an agency approved professional management training program. Requires the ability to converse with Department of Human Services clients on a high volume, daily basis regarding their overpayment accounts. Requires proficiency with Microsoft Office Suite or similar word processing/spreadsheet/database software. Requires a current Illinois' driver's license and the ability to travel.
Of the one year of administrative experience, requires one year of experience processing overpayments and maintaining accounts receivables, including experience in the Accounts Receivable System (ARS) and/or the Integrated Eligibility System (IES). Requires extensive knowledge of current Federal regulations and Illinois laws, rules, and regulations with special emphasis on the Supplemental Nutrition Assistance Program and the Cash Assistance Programs.
Work Hours & Location/Agency Contact
8:30 am – 5:00 pm (M-F)
Office of Fiscal Services
Bureau of Collections
600 East Ash
BoC Building 500
Springfield, IL 62703
Anticipated Started Salary Range – $53,616 - $80,160
Current Bargaining Unit Employees – Collective Bargaining Agreement language applies
Where to Apply:
Include posting ID # and bidders names in subject line when applying
Bureau of Employee Services
100 South Grand Ave East, 3rd floor
Springfield, IL 62762
**PLEASE SEE NEW CMS GRADING PROCESS BELOW**
Bids/applications must be received at the DHS.HiringUnit@illinois.gov by the closing date of the posting, late applications will be considered ineligible.
CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
APPLICATION – BIDDING PROCEDURES:
PROMOTIONAL OPPORTUNITY (applying for a grade OR currently hold a grade): Effective November 1, 2019 CMS Examining will no longer accept CMS100B applications. Current employees interested in this position must submit a bid form and completed Promotional Application (CMS100B, Rev. 07/2019 or newer) to the DHS.HiringUnit@illinois.gov; this must be done within the bid/posting period and contain the posting ID number on the all forms.
ALL OTHER INTERESTED CANDIDATES (Voluntary Reduction, Job Assignments & Transfer): Applicants must submit a bid form, transfer request form (if applicable), and a completed employment application (CMS100, Rev. 07/2019 or newer) to the DHS.HiringUnit@illinois.gov; this must be done within the posting period and contain the bid/posting ID number on all forms.
NON-STATE APPLICANTS/GENERAL PUBLIC: If a written examination is needed for this position, the examination must be completed by submitting a CMS100 Application to the testing site during the posting period. If no written test is required, a CMS100 application must be submitted to the DHS.HiringUnit@illinois.gov; this must be done within the posting period and contain the bid/posting ID number on all forms. Please visit www.work.illinois.gov to obtain a CMS100 application.
How to Apply
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Executive I:
Option H7 - Dept Human Services
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.