Library Manager I

County of Alameda - Oakland, CA

Full-time | Commission
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Applications will only be accepted on-line.



The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services.

The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services.

The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services.

The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services.

To learn more about the Alameda County Library, please visit the website at:

Under general direction Library Manager Is plan, direct, coordinate and supervise the work of a Library Service within the County Library; train, supervise, and evaluate staff assigned to work within the library or library service; assist in the development and implementation of Library policies, procedures, and service delivery programs and perform related duties as required.

This position is in the Technical Services Department of the County Library. The ideal candidate will have extensive experience in collection development and management, with coordinating among vendors and with internal and external stakeholders and will provide excellent customer service to Library staff and members of the public.


Plans and directs the day-to-day operation of a library service within the County Library.
Selects and evaluates staff, supervises professional, paraprofessional, and/or clerical staff responsible for public or library support services.
Directs merchandising and maintenance of collections.
Participates in developing and updating departmental work procedures and policies.
Interprets and applies library policies and procedures. Initiates and maintains contact with members of the community, including library support groups, schools, service organizations, County departments, and community agencies.
As delegated by a Library Division Director, has secondary responsibility for working with appointed citizen commissions and committees in their assigned communities.
Arranges visits for members of the community to the library, speaks to organizations about library services.
Prepares publicity on library activities and promotes the use of the library within the community.
Assesses needs for staffing, supplies, resources, furnishings and equipment.
Submits budget requests to meet public and/or support services objectives and manages budgeted expenditures. In cooperation with library service coordinators, orients and trains staff and oversees their performance.
Plans, evaluates, and implements service to the public, organizations, and educational institutions.
Manages one or more functions of a library or library service, which may include responsibility for public service and/or support service assignments.
Develops training programs for staff and/or the public.
May serve as a project manager in the development of new services or evaluation of existing services.

In addition to meeting the minimum qualifications listed below, the ideal candidate will possess the following attributes:

Implements change management and builds key relationships.
Engages with all levels of library employees and celebrates the diversity of library members of all backgrounds.
Familiar with the fundamentals of planning, presenting and evaluating library programs.
Possesses a keen understanding of social media and new technology that may affect the library system.
Superior command of oral and written communication.
Successfully motivates and interacts with direct reports.
In-depth knowledge of Library collections and collection management.

Possession of a bachelor's degree from an accredited college or university.


Either I

The equivalent of one (1) year full-time experience as a Library Assistant Manager in the Alameda County classified service.


The equivalent of eighteen months full-time experience as a Librarian III in the Alameda County classified service.


The equivalent of two (2) years full-time experience as a Librarian II in the Alameda County classified service.


The equivalent of three (3) years full-time, responsible professional level library experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
The most suitably qualified candidates will possess the following competencies:

Knowledge of:
Principles and practices of delivering library services via emerging technologies.
Public library programs and their relationship to community needs.
Principles and practices of supervision management, and training.
Library materials and formats in general use.
Library Automation applications and practices.
Printed and digital information resources.
Library business methods, procedures, and practices.
Current technical services trends and practices.
Budgeting and resource management principles and practices.
Practical applications of library automation and circulation functions.
Tools and trends of collection and cataloging.
Popular materials, books and authors in several fields.

Ability to:
Implement policies, procedures, and services.
Establish courses of action for self and others to ensure that work is completed efficiently.
Problem solve and analyze.
Demonstrate a willingness to commit to one's work and to invest one's time, talent, and best efforts in accomplishing organizational goals.
Make decisions, exercise judgement, and set priorities.
Generate innovative solutions in work situations; trying different and novel ways to find opportunities.
Keep the organization's vision and values at the forefront of associate decision making and action.
Exercise interpersonal sensitivity while working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
Communicate effectively, both orally and in writing.
Utilize the latest technologies to provide high levels of service.
Make presentations to the public on library services and materials.
Classify and catalog library materials in various formats.
Demonstrate effectiveness when experiencing major changes in work responsibilities or environment.

A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process,
A review of candidates' supplemental questionnaires to select the best qualified applicants to continue in the process, and
An oral interview, which will be weighed as 100% of the candidate's final examination score. The oral interview may contain situational exercises.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.


Deadline for Filing: Monday, October 28, 2019

Review of Minimum Qualifications: Friday, November 1, 2019

Review of SQ for Best Qualified: Week of November 25, 2019

Oral Examination: Week of December 16, 2019


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website:

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
Employee Assistance Program
For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance

11 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave**
Catastrophic Sick Leave
Group Auto/Home Insurance
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1st United Services Credit Union
  • Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the