Senior Activity Center Supervisor

City of Leander, Texas - Leander, TX

Full-time
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Summary
This position Is responsible for the overall direction, coordination, and evaluation of the center. Is responsible for the coordination and supervision of all programs, activities and staff at the designated City of Leander Senior Activity Center. This position is expected to provide strong leadership and training to both staff and volunteers; to actively participate in program planning and development; and to supervise the day to day center operations and activities.

Hourly rate is $24.76

Essential Duties & Required Qualifications
Essential Duties and Responsibilities include the following.

Develops and implements goals, objectives, along with policies and procedures for the seniors active center and program section;
Participates in the preparation and administration of an assigned senior center budget;
Plans, organizes, assigns, reviews, evaluates and directs the work of assigned staff;
Participates in the selection of personnel and provides for their training and professional development;
Confers with and provides professional assistance to City departments on senior center and related matters;
Directs the daily activities and events of the City Senior Activity Center;
Evaluates senior center services and programs and recommends improvements;
Works with Senior Center advisory board to identify service needs of senior citizens and develops and implements programs to fulfill these needs;
Recruits and provides leadership to volunteers and schedules and oversees their work assignments;
Coordinates with nutrition staff (Opportunities Williamson-Burnet Counties OWBC) to provide noon meals and the local Meals on Wheels Program;
Oversees the transportation of senior citizens from the Center to off-site program activities and back to the center.
Observes, reports and follows up on building repair and maintenance needs;
Develops center newsletter, fliers, posters and displays to promote interest in senior center programs;
Schedules and coordinates space and rental program for private citizens, community groups and city departments; performs outreach to acquaint senior citizens with center services and provides information and referral of senior citizens to appropriate community agencies;
Coordinates with community agencies to provide legal, public and mental health, social services, adult school and other services and educational courses at the center;
May serve as an officer or representative to Commission on Aging or other senior adult boards or commissions;
Represents the City in meetings with business and professional organizations, community groups and the public;
Prepares periodic statistical reports pertaining to senior center activities and programs for management review;
Maintains current knowledge trends and advancements in senior citizen program planning and implementation;
Performs related duties, as assigned
Marginal Duties and Responsibilities include the following. Other duties may be assigned.
Responds to complaints and requests or information
Serve as staff liaison on various City recreation or community related committees (i.e. Public Arts Commission) as assigned by the Director of Parks and Recreation.
Assist with coordination of community services activity programs with other city departments (i.e. LPD Halloween Event); outside agencies; and other service providers.
Meet with public groups, clubs, organizations to share and promote community recreation services, activities and programs.
Knowledge of and ability to use industry-standard graphics and multimedia software packages geared toward graphic design, advertising, marketing and communications is a plus.

Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for supervising direct reports and volunteers i.e., including interviewing, hiring, appraising performance; rewarding, coaching/counseling & recommending dismissal; addressing complaints and resolving problems.

Required Education and/or Experience:
A BA/BS from an accredited college or university with major course work in recreation administration, geriatrics/therapeutic recreation or a closely related field or experience may substitute for education up to four years and, must have at least one (1) year of supervisory experience.

Certificates, Licenses, Registrations:
Valid Texas Class B CDL driver's license is required within 30 days of employment and First Aid and CPR Certifications. Employee must be available for off-hours center and/or emergency problem response.

Core Competencies & Knowledge, Skills & Abilities

Core Competencies:
Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Dependability: Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.

Job Knowledge: Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires minimal supervision. Displays understanding of how job relates to others. Uses resources effectively.

Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

Management Competencies:
Leadership: Exhibits confidence in self and others. Inspires respect and trust. Reacts well under pressure. Shows courage to take action. Motivates others to perform well.

Managing People: Provides direction and gains compliance. Includes subordinates in planning. Takes responsibility for subordinates' activities. Make self-available to subordinates. Provides regular performance feedback. Develops subordinates' skills and encourages growth.

Specialized Competencies:
Problem Solving: Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.

Safety and Security: Observes safety and security procedures. Determines appropriate action beyond guidelines. Uses equipment and materials properly. Reports potentially unsafe conditions.

Knowledge, Skills, and Abilities:Knowledge of:
Principles and practices of senior program planning, development, implementation and administration;
Needs and problems of the elderly;
Principles and practices of effective employee supervision, including selection, training, evaluation and discipline;
Basic budgeting principles;
Principles, practices and methods of needs assessment and program evaluation;
Community senior citizen needs and social services resources;
Rules, regulations and ordinances pertaining to senior citizen programs and facilities.

Skill in:
Planning, organizing, assigning, directing, reviewing and evaluating the work of assigned staff;
Motivating and evaluating staff and providing for their training and professional development;
Implementing goals, objectives, policies, procedures, work standards and internal controls;
Planning, organizing and implementing multi-faceted senior programs and activities;
Identifying community senior citizen needs and recommending alternative or enhanced programs;
Exercising sound independent judgment within general policy guidelines;
Preparing clear, concise and complete reports and other written correspondence;
Establishing and maintaining effective working relationships with those contacted in the course of the work.

Equipment, Machines, Tools and Work Aids:
Experience in using computer, calculator, telephone, fax machine, copier, phones, audio-visual equipment and postage machine.

Physical Demands & Additional Information

Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift or move 10 lbs. with regularity.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:
The noise level in the work environment is usually quiet to moderate.