Full Job Description
The Area Director of Human Resources serves the employees of their assigned locations in all areas of human resources at one or more life plan communities or one or more home health and hospice locations in accordance with company standards and federal, state, and local standards, guidelines, regulations, and laws ensuring effective delivery of employment services to staff members.
Human Resources Management
Resolves questions and concerns pertaining to HR policies and procedures from staff members and location management and ensures appropriate and consistent application and practice. Keeps staff members and location management informed of changes to HR policies and procedures.
Assists corporate HR in developing or updating HR policies and procedures. Implements these policies and procedures with concise and timely communication to staff members and location management.
Consults with location management concerning staffing issues, disciplinary actions/counseling, terminations, etc. Reviews and approves all disciplines and terminations prior to action involving corporate HR or legal counsel as appropriate.
Develops new job description with the support of Corporate HR.
Administers and monitors the performance review process ensuring timeliness, legal appropriateness, consistency, goal setting, and follow-through.
Fosters an open and positive atmosphere inclusive of communication and open-door practices.
Works as the location point person for employee opinion surveys, open enrollment, learning management system, etc.
Serves as a champion of recognition and appreciation throughout the organization.
Ensures that concerns are addressed through the proper resolution procedure in partnership with the Executive Director.
Provides information to outside sources in accordance with company standards and employment guidelines, regulations, and laws (i.e. verification of employment, wages, reference checks, etc.).
Serves as local point person in compiling data and documentation for OCRC, EEOC, DOL, attorneys or other legal entities to submit to corporate HR.
If a union is present at the location, fosters a productive relationship with the union representative, stewards, etc., educates location management on the union contract, coordinates the grievance process, coordinates contract negotiations, etc.
Ensures accurate and timely reporting of information is provided to corporate.
Reviews bi-weekly payroll changes and payroll registers for appropriateness.
Generates and distributes reports as necessary (i.e. employee information, accruals, turnover, salary roster, statistical data, etc.)
Supplements benefit education, counseling, and administration of all company-sponsored benefits programs during the open enrollment period and throughout the rest of the year (i.e. medical, dental, vision, supplemental life, short and long-term disability, 403(b), etc.).
Participates in annual compensation calls to identify wage challenges at the local level.
Creates a safe employee workspace. When situations occur, directing workers’ compensation activities including investigations, reporting, tracking and working with the third-party administrator.
Oversees unemployment compensation activities, including submitting timely responses to requested information and providing appropriate and complete appeals to reduce inappropriate unemployment compensation payments.
Works with Executive Director and location management team, as needed, to develop labor budget.
Develops the annual local HR budget.
Recruitment, Selection, and Onboarding
Works with centralized recruiters to effectively recruit candidates for open positions, including attending job fairs, holding hiring events, partnering with local schools, and other means.
Develops and maintains an efficient pre-employment and onboarding process, including conducting drug screening, fingerprinting, and other tasks.
Develops, coordinates, and implements new hire orientation that includes topics relating to an organization and location overview, policies and procedures, benefits, etc.
Quality, Compliance, and Risk Management
Ensures that the location is in compliance with current applicable federal and state employment regulations and laws regarding wages, overtime, work hours, workers’ compensation, unemployment compensation, etc.
Ensures that personnel files are complete and documentation contained is compliant with current company standards and employment guidelines, regulations, and laws (i.e. Form I-9, income tax forms, reference checks, HIPAA regulations, etc.).
Oversees employee leave requests including serving as a resource to location management and staff members.
Maintains confidentiality of all personnel information accordance with company standards and employment guidelines, regulations, and laws.
People Management and Development
If applicable, manages the HR staff for one or more life plan communities and possibly one or more Ohio Living Home Health & Hospice locations.
Fosters a positive work environment that attracts, retains, and motivates employees.
Interviews, selects, and orients new direct reports.
Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with corporate when circumstances arise that necessitate further documentation and intervention.
Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
Implements broad-based goals and cultural initiatives (i.e. inclusion).
Develops and manages the workforce strategy and HR function at the location to support organizational growth, goals, and objectives, and responds to the changing needs of the organization.
Participates in strategic planning at the location with the purpose of aligning HR with the organization and location goals and vision.
Works on the succession planning evaluation and analysis process with the location’s management team.
All other duties as assigned.
Bachelor’s degree in human resources or a related field required.
Five years experience in human resources required.
Strong knowledge of employment guidelines, regulations, and laws required.
Experience in a long-term care facility, hospital, or other related medical facility preferred.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Proficiency with an HRMS, ideally ADP, preferred.
Proficiency with an applicant tracking system (ATS) preferred.
Must be able to read, write, speak, and understand the English language.