Fairview Health Services is looking for a Primary Care Onboarding Coordinator based out of the Health East Midway Corporate Campus in St. Paul, MN. This positon is approved for 80 hours every two weeks, is benefit eligible, and will work standard business hours.
The Onboarding Coordinator provides logistical support to the Education Program Manager for onboarding and skills development in the Primary Care Service Line. This role is responsible for collaborating with Epic Training, Physician Recruitment Marketing and Communications, Coding and System Nursing Practice & Clinical Excellence team. The role will provide coordination, data entry and the registration process for all new hires and providers. The role will assist the Clinic Administrator work the Pre-Onboarding Checklist for new providers, facilitate and monitor the onboarding process and ensure that new hires and providers receive an exceptional onboarding experience. This role needs to be able to manage multiple projects and can easily shift gears multiple times throughout the day.
Facilitates and monitors the onboarding process to meet key deadlines and all appropriate tasks are thoroughly completed in a timely manner.
Registers new hires and providers for centralized onboarding sessions and communicates session details, dates, times and locations to leaders.
Ensures an ongoing process established for various metrics of onboarding. This may include development of tools/surveys, distribution of surveys and gathering of results. Produces evaluations and tracking systems for various components of the program and collects, complies and reports results of evaluations and surveys.
Collaborate with the Education Program Manager by following the established layout to manage the on-line Onboarding Intranet resource page. Ensure the resource page is up to date.
Coordinates, schedules, and maintains the process for onboarding and other events/activities that support the program. May assists with the development of onboarding training materials and ensures room coordination and set up –including room set up, AV, catering.
Effective management of multiple projects, deadlines, and work load; pays close attention to details, is able to effectively prioritize and put things together in an orderly and functionally whole.
Previous administrative experience
Bachelor’s Degree in Education, Adult Learning, Organizational Development or Human Resources
Previous administrative experience working in an education, human resources or learning/training department
Other Required Skills
Preferably, have experience with training, education or human resources background and support experience in one of the following departments
Advanced proficiencies with Microsoft office (Excel, Word, Outlook and PowerPoint)
Detail Oriented, Accurate
Problem Solving Skills
Customer Service Focus
Excellent Time Management Skills
Excellent Oral and Written Communication Skills
Mindset of Continuous Improvement
Respect for all people