- Communication Skills
- Microsoft Office
- Writing Skills
- Driver's License
- Computer Literacy
Position Title:IRP Disaster Preparation and Response Specialist
The main responsibilities of the IRP Disaster Preparation and Response Specialist are to further improve the CWS capacities in response to disasters by building relationships, developing networks, creating educational opportunities, and facilitating events and meetings that promote the safety and security of refugees and immigrants in North Carolina in their abilities to better prepare, absorb, and recover from disasters. This position is a critical part of CWS’s pilot efforts to align our focus on immigrant and refugee communities more closely with CWS domestic and global emergency responses. In this regard, the person in this position will work collaboratively, in the first instance, as part of a larger CWS team, as well as with refugee resettlement offices, communities of faith, immigrants' rights groups, emergency responders, state and local government and other partners in North Carolina to improve community outreach, include refugees and immigrants in emergency planning, and close gaps in recovery services that marginalize refugees and immigrants. This role requires an openness to learning and flexibility to seek out and test innovative approaches. This is a temporary position through 6/30/20 with the possibility of continuing if ongoing funding is secured.
Community Engagement and Support / Field Work
Ensure CWS’s respectful and careful development of partnerships with a variety of stakeholders, including VOAD (Voluntary Organizations Active in Disasters) members, Long-term Recovery Groups (LTRGs), public agencies, and especially immigrant and refugee organizations and communities.
Travel as required to disaster impacted communities. Travel may involve short notice and include trips of up to several weeks in the field following a disaster.
Systematically document the nature and scope of the needs of local immigrant and refugee communities and the local orgs/agencies who serve them, taking in cultural and contextual considerations in disaster preparation and response;
Co-produce information materials; and work with the CWS Disaster Management Staff in communicating key issues and information relevant for collaboration with State and National disaster organizations.
Identify gaps in information and resources that the CWS Disaster Management Staff could provide input or action towards, etc.
Assist to identify appropriate and relevant preparedness, response and recovery projects to address disaster needs.
Provide on-the-ground support in coordination with CWS Disaster Response Program mobilization of resources including, kits/materials, small grants, technical consultants, and communications expertise. Review relevant documents, such as Memorandums of Understanding, and follow-up with local disaster response partners for reporting purposes.
Ensure that the technical assistance and tools provided to local immigrant and refugee communities, and the local organizations/agencies who serve them, are sensitive and specific to the local context and needs.
Identify, use and share high quality informational resources, training materials and programs, funding opportunities for local organizations, and other relevant resources.
Assist in communicating and coordinating with local emergency planning teams, emergency responders and NC’s State Refugee Office ensuring culturally and linguistically appropriate emergency preparation and prepare linguistically and culturally appropriate emergency messaging.
Help to identify and continually ensure robust connections with faith-based organizations and voluntary organizations to map and strengthen an effective NC emergency response network.
Provide trainings on emergency preparedness for refugees and immigrants, and the local organization/agencies who support them including CWS staff and volunteers.
Assist in developing cross-sector collaboration around disaster work, both within and outside existing structures.
Maintain a working knowledge of key developments related to immigrants and refugees in disaster and provide leadership in the field with partners and service providers building awareness across the disaster response network.
Provide technical input for concept notes and proposals.
Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
Work varied hours, including some nights, weekends, early mornings and holidays. This position will require travel to disaster-impacted areas on short notice.
Valid drivers’ license, clean driving record and suitable vehicle for transporting passengers required.
Undertake other relevant duties as assigned.
Reports to the CWS NC Area Director with close collaboration with the Associate Director of CWS Domestic Disaster Programs.
Liaises with CWS Emergency Response Specialists for planning and coordination
Education: Bachelor’s degree in related field.
Experience: Minimum two years of experience providing direct service to immigrants and refugees. Familiarity with current immigration and refugee issues. Prior experience in disaster response strongly preferred. Experience working with immigrants or refugees and government/community organizations on community projects. Must have experience conducting trainings and developing resources, and working with partners from diverse faith traditions, immigrant and human rights organizations, and service providers. Well organized, with excellent communication, writing and speaking skills. Ability to travel domestically.
Other Skills: Computer literacy in new media, social media, word processing, spreadsheet and database applications, webinar technology, video editing, and Microsoft Office applications preferred. Fluency in languages spoken by immigrants and refugees in NC (ex: Spanish, Somali, Karen, Arabic, Swahili, French) preferred. Fluency in English is required. Ability to travel within the state of NC on short notice is required. Good physical health and stamina is required.
Communications: Implement communications that generate visibility and awareness of the work of CWS and its members and partners; work with staff and leadership to develop and maintain communications infrastructure in traditional and new media; implement press events and video, blog, and new media strategy and materials. Demonstrate “transparency of information” by articulating program strategies, priorities, standards and expectations to volunteers and stakeholders. Represent CWS in varied forums, effectively interpreting its mission, values and programs and inspiring audiences to support its work. Understand the importance of good media relations and demonstrate comfort and confidence in communicating with media representatives, as assigned. Conduct dealings with local stakeholders with integrity and sensitivity, ensuring all relevant information is clearly communicated and documented.
Constituent Relationships: Show ability and place an emphasis in fostering relationships with stakeholders and work within their structure to identify programmatic linkages, implement activities, and coordinate resolutions to problems. Identify potential constituents with whom to build relationships within the context of building welcome for refugees. Resolve issues of concern to maintain effective constituent relationships.
Job Knowledge: Possess an understanding of refugee resettlement and perceptions about refugees in North Carolina, with a high importance on various ways disasters impact them in the short- and long-term. Identify learning opportunities for self and others and take/ recommend action. Keep up to date with “best practices” and recommend procedures that balance business performance with CWS’s ministry and values. Model creative and effective use of technology for website, social media and data base.
Leadership Development: Communicate and model CWS’s mission, values and priorities to staff and stakeholders. Share changes in priorities with staff and stakeholders, providing guidance to assist them in responding effectively. Delegate work among partners and volunteers, holding them accountable for meeting deadlines. Instill pride in meeting work goals. Facilitate the use of skills and resources within CWS members and local partners. Enable and empower staff and/or volunteers to take initiative and be creative.
Problem Solving: Identify problems that undermine the effectiveness and recommend workable solutions, considering the costs, benefits and potential consequences. Enable others to learn from the problem-solving experience by involving them in examining and resolving problems, ensuring solutions are appropriate to the scope of the problem.
Program Planning and Management: Endeavors to help in developing a collaborative CWS disaster response team to implement and evaluate program activities and develop areas of strategic focus, establishing budget, implementation steps and time line. Assure staff and volunteers understand their roles in supporting mutual goals. Takes lead in motivating the gathering and analyzing of information from internal and external stakeholders. Make time-sensitive, independent decisions affecting outcomes of program activities. Build consensus with colleagues, stakeholders and management in support of new initiatives. Successfully manage multiple projects simultaneously.
Resource Building and Stewardship: Recognize resource acquisition potential and demonstrate keen interest to link potential resources to partners orgs and agencies. Participate in planning a budget for program activities. Manage relationships with partners to assure continued support. Manage contacts and work with a database to have most effective use of material development and contact outreach/follow-up. Develop opportunities to build support for refugee resettlement among new partners. Manage staff, volunteers and systems to make sure resources are used effectively
Teamwork: Promote effective interactions among team members and facilitate group discussion. Network with other teams to discuss activities and make decisions on goals and activities that may intersect. Negotiate issues that cause conflicts within the team to support effective team functioning. Evaluate team results and individual team member performance, identifying needs and providing opportunities for improvement or enhancing team skills. Produce reports detailing results achieved. Provide critical insight and feedback to teams to enhance performance and results.