VOIP Engineer - Top-Secret

Chameleon Integrated Services - Fort Meade, MD4.0

ContractEstimated: $85,000 - $120,000 a year
EducationSkillsBenefits
3:00 pm-11:00 pm, M-F

Location: Fort Meade, MD

We offer the latest training, great pay, and the opportunity to work with leading-edge technology!

We are a growing information technology company based in St. Louis Mo, and Bowie MD, that offers its employees a culture of success, diversity in the workplace, and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure.

Chameleon Integrated Services has expertise in operations management, quality systems, data operation and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.

Check out our reviews:
Glassdoor Reviews

We offer a Full Benefits package including:
Competitive Employee Health Insurance options including dental

100% company paid vision plan

401K plan with generous company match and no vesting period

100% company paid Life insurance

100 % company paid long and short-term disability insurance

Training allowance

PTO and more…

The Position:
Chameleon Integrated Services is currently looking for a VOIP Engineer to support a large Federal Agency. The successful candidate will serve as a member of an operational support team performing root cause analysis to determine targets for operational improvement. You will evaluate production baselines and work closely with Tier II and III Service Desk Leads to develop strategic and tactical methodologies for conducting analysis of Enterprise production VOIP components.

Responsibilities:
Install, configure, and test endpoints

Work customer SRM tickets and trouble tickets to update, remove, move, and troubleshoot telephone endpoints

Maintain the local Cisco Emergency Responder (CER) system (includes working hardware/software issues and security vulnerabilities when needed)

Inventory and process Return Material Authorizations (RMA) for digital telephone assets to the vendor

With minimal direction, provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter.

Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives.

Proficient in the application of troubleshooting techniques to resolve complex problems with integrated Enterprise network systems, applications, and components

Guides the successful completion of major programs and may function in a project leadership role.

Develops technical solutions to complex problems that require the regular use of ingenuity and creativity.

Exercises considerable latitude in determining technical objectives of assignment.

Operates and manages SIPR and NIPR Voice Over IP (VOIP) systems

Builds and configures network infrastructure devices, hardware replacement, property accountability, wireless access point support, network service management (VOIP, access controls, firewalls, Bluecoat, TACACs, etc)

Required Skills:
Excellent verbal and written communication skills

Ability to track, manage, and ensure projects are kept on track, and tasks are completed in a timely manner

Technical Knowledge:
Cisco Unified Communications Manager

Cisco Unified Presence Server

Cisco Prime Collaboration Components

Cisco Emergency Responder

Remedy

Clearance (Required):
Top Secret

Education/Experience:
Bachelor’s Degree

Security+

IAT Level II certification is required before start

10+ years of related experience

Travel:
Less than 10%

Why Should You Apply?

Beyond the standard pay and benefits, Chameleon is a supportive and encouraging company that develops its’ employees professionally and offers opportunities for advancement from within. We are an open and diverse workforce with a focus on the individual and work/life balance. We believe that happy employees will deliver their best and satisfy our customers at the highest levels. If you are ready to be appreciated for your contributions, apply today!

“Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”.