Corporate Credentialing - Manager Trainee(Job Number: 10251-2215)
Work Location: United States-Tennessee-Nashville-Capitol View Bldg 1600
Job Type: Education Training & Professional Development
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
Job Summary – The individual selected for the Corporate Credentialing Manager Trainee position will complete field training assignments preparing them to function competently as a Manager in a Parallon's Corporate Credentialing or a Parallon Credentialing Processing Center (CPC) . Field training will ensure participants are knowledgeable in all aspects of the CPC operational processes including but not limited to, intake unit, correspondence unit, quality review unit, Expedited Processing unit, call center unit, client support manager processes, compliance unit and all operational reports, such as turnaround times, account aging, dynamic expirables, inventory reports, etc. The participants must display competency in specialized aspects of the position to include a very detailed understanding of Cactus software and how it is integrated with operations, other credentialing application system knowledge (HCO, DMO/DMI), perform quality review on provider files, write ad hoc queries, provide customer support and resolve customer issues that arise. Participants are expected to accept interim management assignments as needed. Individuals selected for this position participate in extensive development activities to prepare them as Managers in a Parallon Corporate Credentialing and CPC environments.
Duties (included but not limited to):
Participants satisfactorily complete field training assignments, within Corporate Credentialing and CPC, specifically designed to perfect management, analytical and technical skills within areas listed in the “Job Summary” section above.
Participants provide a high quality resource of knowledge, skills and work experience to facilities during course of training and fieldwork
Conducts self in a professional, ethical and compassionate manner with all individuals and co-workers
Determines trends in operational performance and identifies process improvement opportunities including but not limited to file turnaround times, opportunities to reduce to turnaround times, identification of compliance risk, opportunities to partner with customer and reduce rework.
Demonstrates high level of proficiency and knowledge in CPC functions and responsibilities
During the program, participants may serve as interim manager or director within various Corporate Credentialing or CPC’s and/or functions to further enhance their management and technical skills
Satisfactorily completes special projects as assigned
BS or BA degree required
MBA or MHA degree preferred.
Experience in healthcare, healthcare management or finance
Technology and reporting experience preferred