OVERVIEW OF POSITION:
Responsible for providing administrative support to one or more Directors in the form of organizing and prioritizing work, answering multi-line telephones, filing, typing, organizing, distributing and transcribing basic correspondence such as memos and, coordinating meetings, and maintaining electronic schedules and confidentiality at all times.
Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
Answers, screens and transfers telephone calls on a multi-line system.
Maintains workflow by studying methods, implementing cost reductions, and developing reporting procedures.
Analyzes operating practices, record-keeping systems, forms control, office layout, budgetary and staff requirements to create, revise and implement changes to systems and procedures as necessary.
Resolves administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
Maintains electronic schedules including coordination of internal and external meetings.
Organizes and distributes correspondence, reports, memos, etc.
Develops and maintains filing systems.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing networks and participating in professional societies.
Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Performs additional duties as assigned.
High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.
Bachelor’s degree preferred.
Over 1 year and up to and including 3 years experience.
4 years of office experience in healthcare industry at the corporate level
2 years office experience at the corporate level.
2 years of Administrative Assistant experience.
KNOWLEDGE, SKILLS, ABILITIES:
Proficient in Windows 95 and Microsoft Office 97.
Knowledge of Groupwise E-mail.
Multi-line telephone skills.
Able to type 55 wpm.
Customer service oriented.
Ability to maintain professional appearance and behavior.
What is the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With HealthCare Partners, The Everett Clinic, Northwest Physicians Network, Mountain View Medical Group, and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact, and professional success. We are changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work.(SM)
Careers with OptumCare. Here is the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you will find incredible ideas in one incredible company and a singular opportunity to do your life's best work. (SM)
Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.