Corporate Finance - Finance & Risk Data Operations Manager – Vice President

JP Morgan Chase - Newark, DE3.9

Finance and Risk Data Operations (FRDO) is a centralized operational team across UK, India and North America supporting the monitoring and control of transaction and position level data sourced from 70+ Line of Business product systems into the FinRisk Warehouse (FRW), Data Acquisition Control (DAC) and Common Framework (CFW) Operational Data Stores. All three sources are leveraged for Finance, including Treasury/Chief Investment Office, Risk and Capital/RWA to satisfy internal and external reporting needs.

The Operations team is responsible for timely, accurate and complete data prior to downstream distribution to Finance, Risk and Treasury aggregators and calculators on a daily basis. Primary activities include daily feed monitoring (SLA management), business validation rule exception management, adjustment processing, issue and escalation management, providing transparency of data health through metrics reporting, and management of the daily, monthly and quarter-end close processes.

Key stakeholders include all Line of Business partners (Technology, Operations, Finance, Risk), Corporate Risk, Finance and Treasury Middle/Back Office teams, Corporate Technology and Reference Data groups among others.

Proactively manage and lead a group of individuals to support daily processing activities across all FRDO functions and ad hoc projects as necessary
Develop a firm understanding of existing products being serviced and reviewed for data accuracy and completeness
Support daily/monthly/quarterly data quality and closing cycle expediting initiatives for Finance, Liquidity and Credit reporting process for all products (Cash and Derivatives)
Identify, refine and institute targets to measure team productivity for data quality controls and accomplishment tracking
Build and maintain relationships across all lines of business, technology and consumer base at all levels of the hierarchy
Represent FRDO at senior stakeholder, partners and consumer forums
Navigate the organization (Front/Middle Offices, Technology, Project teams, Reference Data and Consumer groups), escalate and own the overall resolution of data quality through process, technology or control implementation (tactical and strategic)
Partner with Firm Wide Data Quality program as it rolls out new operating model and toolsets
Partner with the leadership team to re-engineer processes and operating models as it relates to internal controls, operational governance, process efficiencies and metrics preparation
Ensure completeness of business requirements for technology with a clear understanding of operational issues and proposed resolution of data, process or control issues
Conduct frequent sessions with Lines of Business, Technology, and Ref Data Partners to share use cases surrounding data validation issues and gain knowledge on downstream reporting disciplines
Collaborate with Project Teams on change management and associated responsibilities to ensure enhancements are assessed properly for business cross impact and mitigated as needed prior to implementation
Ensure a robust control framework for data quality management is maintained to support internal and external reporting requirements
Ensure the quality, transparent and ownership is at the forefront of BAU metrics reporting – communicating risk and mitigating actions to be followed
Monitor progress against actions plans until completion and closure of issue
Provide regular status updates to senior management, stakeholders and consumers; develop presentations and materials as necessary
10+ years of experience in financial services operations capacity
Bachelor Degree required ( Engineering, Finance, or Business degree preferable)
Sound knowledge of varied financial products suites, especially Cash and Derivatives
Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls
Proven experience with operational risk analysis, process improvement, end-to-end process reviews
Strong leadership and managerial development skillset
Excellent communication skills, both written and verbal. Communicate clearly and persuasively with colleagues and stakeholders across a variety of levels
High analytical and methodical problem solving skills
Strong sense of ownership, professionalism, problem solving and decision-making skills
Ability to effectively influence peers and business partners to achieve objectives
Ability to foster partnerships with all parties, both internal and external
Ability to multi-task, work well under pressure and commitment to deliver under tight deadlines
Well organized and detail-oriented