Automotive Sales Consultant

RBM of Atlanta - Atlanta, GA (30+ days ago)4.0


ABOUT RBM OF ATLANTA

RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with an innovative and storied history.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

RBM of Atlanta’s innovations include the first loaner vehicle fleet in the Georgia and the first mobile service. We are an award-winning Mercedes-Benz dealership, one of the most established in the Southeast, and have been Atlanta’s Mercedes-Benz Connection since 1964.

AUTOMOTIVE TECHNICIAN / MECHANIC

RBM of Atlanta is conducting a search for skilled and qualified technicians for a fast paced / high volume Mercedes-Benz dealership. Find out why the average tenure of our technicians is over 15 years and why we have one of the finest service departments in the country. We have technicians from many other brands switch and ultimately become Mercedes-Benz Master Certified Technicians. Brands including: BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler / FCA, Nissan, and the list goes on. We provide the knowledge and processes to make switching brands seamless. RBM of Atlanta provides technical refreshers courses that allow seasoned technicians (coming from other car brands) to complete their Mercedes-Benz technician tests and seamlessly ‘Test Out’, allowing you to become a Qualified Mercedes-Benz Technician quickly.

We are looking for both entry level and skilled technicians that have been factory/manufacturer trained. Mercedes-Benz experience is preferred but not required. RBM of Atlanta has a certified Mercedes-Benz Technical Trainer on staff and we provide in-house training. We believe in technician training and helping every technician achieve Mercedes-Benz Master Technician Certification. We are a high volume and quick paced service department. We have over 72 service bays with state-of-the-art equipment housed in two climate-controlled facilities. It’s a clean and comfortable work environment!

What we commonly see in our industry is that technicians are often underappreciated and underpaid. At RBM of Atlanta, we recognize our technicians often and pay well above the standard pay in our market. We understand the value of a great technician and work hard to keep an excellent work environment for everyone. If you are qualified and have the desire to work for an award-winning dealership, please contact us.

ABOUT THE SCREENING PROCESS

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries.

Responsibilities and Essential Job Duties:
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Retrieve cars from designated parking areas and return to that area when repairs are completed. Follow key control procedures.

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Properly complete the services and/or repairs for which the Technician is assigned by management or their designated representative. Produce quality work that evidence pride of workmanship.

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Accurately complete Multi-point Inspections and record results.

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Make every effort to achieve the production objectives set by management.

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Complete all work according to the applicable safety requirements and published procedures/work repair instructions.

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Pull LI documents pertaining to described symptoms every time.

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Maintain an inventory of normal mechanic’s tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the Technician is trained and not normally inventoried by the Service Department as “special tools”.

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Properly use the special tools and equipment provided by the Service Department and return as soon as you are finished.

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Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.

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Use shop supplies and materials in a practical and economical manner.

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Ensure that customers’ vehicles are returned to them as clean as they were prior to being serviced.

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Proactively communicate potential issues with Service Advisors, Parts department, management, and other departments in order to provide the best possible customer experience and fix it right the first time.

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Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

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Maintain professional appearance and work space.

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Complete required MB and dealership training. Review the technical bulletins and other publications as assigned by management.

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Abide by company policy and departmental best practices and procedures.

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Perform other duties as assigned.

Benefits:
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Flat Rate (or hourly) Based on Experience and Certifications

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Performance & Customer Satisfaction Bonus

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Relocation Allowance & Signing Bonus (if applicable)

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Onsite Parking

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Tool Boxes Furnished, Roll-Around Carts, and Specialized Mercedes-Benz Tools

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Prescription & Medical Insurance

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Dental Insurance Available/Optional

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Long & Short Term Disability Insurance Available/Optional

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Life Insurance & 401(k) Retirement Plan

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Paid Holidays, Sick Time, & Vacations

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Paid Training and Certification

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In-House and Manufacturer Lead Training

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Uniform Allowance

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Employee Discount Program

Job Qualifications and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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High school diploma or the equivalent.

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All applicants must be authorized to work in the USA.

All applicants must have a clean driving record. and must be insurable.

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All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

LANGUAGE SKILLS

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Ability to read, comprehend, and interpret: simple instructions, short correspondence, memos, and documents.

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Ability to write routine reports and correspondence.

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Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

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Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

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Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

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Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

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Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form.

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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

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Ability to define problems, collect data, establish facts and draw valid conclusions.

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Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

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Physical demands include: constantly position body and move in order to retrieve cars from parking lot, diagnose and repair vehicles; detect and identify vehicle issues and shop safety concerns; exert force to move/manipulate objects (up to 50lbs occasionally, 30lbs frequently, 10lbs constantly); operate tools and equipment; repetitive motion

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Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.