Director, Commercial Training & Development

AMAG Pharmaceuticals, Inc. - Waltham, MA

Full-timeEstimated: $140,000 - $190,000 a year
AMAG is a pharmaceutical company focused on bringing innovative products to patients with unmet medical needs. The company does this by leveraging its development and commercial expertise to invest in and grow its pharmaceutical products across a range of therapeutic areas, including women’s health. In addition, AMAG seeks to collaborate on and acquire promising therapies at various stages of development, and advance them through the clinical and regulatory process to deliver new treatment options to patients. For additional company information, please visit

Position Overview:
The Director of Commercial Training and Development will partner with Human Resources, Sales and Marketing to assess, design and deliver the AMAG Commercial training and development plan. This comprehensive Training and Development plan will encompass individual, team and leader development in line with present and future AMAG Commercial strategy. The Director leads, coaches, develops and inspires a team of Training and Development professionals who work to grow the capabilities and careers of our Commercial colleagues. Initial focus of the role will be on Sales Training and Development with an eye towards expansion to a broader commercial focus over time.

Duties & Responsibilities:
As leader of the Commercial Training and Development, the Director will:

Consistently assess the training and development landscape to identify innovative approaches and benchmarks for success for an integrated commercial training and development platform
Partner with Commercial functions across the brand portfolio to assess talent readiness, competency, and capability gaps to create learning experiences that drive execution of AMAG’s strategy
Work with his/her team to create a go-to-market product learning plan for Intrarosa, Makena and Feraheme that will educate and inspire our talent with portfolio awareness, understanding, and expertise
Utilize their experience and insights to develop and implement a vision for a robust training and development platform that includes on-the-ground, digital, and blended learning
Develop measurement tools for each learning initiative and provide analysis of results, including recommendations for improvement
Assist, support and lead the development of new and innovative key Sales Force effectiveness initiatives, as well as enhancement of current processes that drive Sales Force Effectiveness
In collaboration with the Human Resources function, gain alignment on and deploy standardized
Talent assessment models and tools (e.g. field assessment reports and feedback methodology, performance calibration)
Field manager learning models, performance calibration, and 360 assessment.
A change model that empowers teams and managers to lead the evolution of the Commercial organization as AMAG continues to build, acquire, and adjust its organization and governance structure
Manage and develop strategic partnerships with other training and development leaders both internal and external to AMAG, with regular engagement for cultivating best practice
Partner with IT and other experts to establish the path forward for a portfolio LMS system
Ensure compliance and readiness for regulatory agency audits.
Deliver outcomes based on agreed upon KPI’s at program and portfolio levels
Develop and articulate the rationale for the department budget that supports the overall goals of the organization. Manage resources appropriately to ensure delivery of business outcomes within budget.
Manage and develop assigned staff. Responsible for facilitating the development of employee(s) via succession and development planning programs including management development and training to meet current and future business needs
Provide support for coordination/implementation of national training meeting and regional based training meetings.

Basic Qualifications:
Minimum of 5 years’ experience managing commercial teams
Strategic thinker who is able to connect the dots, cultivate deep partnerships, plan for the future, and deliver on commitments.
3-5 years field sales experience
Outstanding track record of success in assessing, developing and growing careers of others
Proven success building teams that deliver high impact outcomes.
Partners exceptionally well with a wide range of colleagues and vendors, with cross-functional peers, vendor partners, a broad spectrum of career colleagues and senior leadership.
Outstanding ability to communicate with, and influence, leaders at all levels.

Preferred Qualifications:
Experience in Hematology/Oncology, Women’s Health or Maternal Health setting
BA/BS in Human Resources Management, Leadership or Training Development, Talent Management, Organizational Effectiveness or a Business discipline
Recognized thought leader in training and development
Fueled by intellectual curiosity and demonstrates courage to have tough conversations