Job Summary
Our Registered Nurse Care Coordinator Case Manager coordinates discharge planning that begins at the time of admission and is reevaluated and adjusted throughout the patient’s hospital stay. RN Care Coordinators arrange and ensure all elements of the transition plan are implemented and communicated to key stakeholders including, but not limited to, the health care team, patient/family/ caregiver, and post-acute providers. At UT Southwestern, the possibilities to explore your interests and advance your nursing career are limitless. We would love the opportunity to have you join the UT Southwestern nursing community!
Experience and Education
Care Coordination/Case Manager RN experience in an acute care environment highly preferred
Graduate of an accredited Nursing program
2 years of experience as a RN required
Current Texas (or NLC Nursing Licensure Compact) license
Current Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC)
Job Duties
Leads multidisciplinary team developing, refining, updating, and communicating plan of care for defined patient population. Implements clinical pathways including educational needs of patients/families, monitoring and updating for deviation from plan.
Partners with community liaisons to proactively manage care transitions assuring seamless transitions between care settings and communications with ongoing providers. Collaborates with Social Work, Utilization Review, Clinical Documentation Specialists, and others as necessary to maximize financial/care resources for patient and family.
Coordinates care with care team to maximize patient throughput and minimize length of stay. Rounds on patients daily to monitor & assure effective patient/family preparation for discharge assuring completion of learning/discharge objectives prior to time of planned discharge.
Communicates effectively with other health care providers, patients, families, other hospital personnel and visitors. Demonstrates effective communication with adolescents, adults and older adults. Act as a liaison with various departments and ancillary services to ensure all pending orders and results are received in a timely manner.
Ensures follow up appointments are scheduled prior to patient discharge. Responsible for ensuring that discharge instructions related to care coordination needs are documented in discharge instructions and that those elements are understood by patient and family/caregiver.
Collaborates with physicians, unit manager, unit staff, and interdisciplinary team to ensure safe and timely discharge.
KNOWLEDGE, SKILLS, & ABILITIES
Ø Must be able to read, write and communicate in English.
The following is the acronym, "PACT", and is fundamental to all non-clinical positions at UT Southwestern Medical Center:
Ø P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
Ø A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
Ø C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
Ø T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.
WORKING CONDITIONS
Constant walking, standing, bending, turning, and stooping. Pushing and pulling heavy objects such as patient beds. Must be able to help lift and turn patients.
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of the Vice President for Human Resources, or his/her designee.
This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare – no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!