Step Into Our World
At Casual Furniture World, we don't just sell outdoor furniture; we create luxurious outdoor living experiences that bring family and friends together. We are a family-owned leading retailer of outdoor lifestyle living products, including patio and deck furniture, outdoor kitchens, grills, and hearth/fireplace products. With over 35 years of experience, we prioritize remarkable customer service across our locations in Winston Salem, NC, Greensboro, NC, and North Myrtle Beach, SC. Our vertical integration through our outdoor cushion manufacturing division sets us apart in the industry. Join us in our mission to become the largest outdoor and casual living organization in the southeast, and one of the best companies to work for in the industry.
Your Mission & Impact
As our Greensboro, NC Store Manager, you'll lead a passionate team dedicated to delivering exceptional customer service and maintaining our high standards of product knowledge and showroom elegance. You'll play a crucial role in driving our mission forward, ensuring that our showrooms remain exciting, our customers satisfied, and our goals achieved.
Our Work Culture in Three Sentences
We are committed to continual improvement and growth. Our culture is built on commitment, ownership, radical candor, and fun. We value wellness, fitness, team growth, and integrity, and we strive to create a supportive and empowering environment for everyone.
Are You Ready?
Only continue if you find yourself saying "HELL YEAH!" to this opportunity.
The Role
This is a full-time on-site role for a Store Manager at Casual Furniture World in Greensboro, NC. The Store Manager will be responsible for overseeing day-to-day store operations, ensuring customer satisfaction, staging/merchandising, and leading a team of sales and design consultants. Must have the ability to work a 5-day weekly schedule that will typically include up to 3 Saturdays a month and business hours until 6:00 PM. We are open on most major retail holidays and are closed on New Year’s Day, Easter, 4th of July, Thanksgiving, Christmas Eve and Christmas Day.
Impactful Summary: Lead a high-performing team to exceed sales targets, maintain excellent customer relationships, and ensure our showroom remains an inviting and inspirational space. Your leadership will be key in driving our mission of growth and excellence.
Mission Alignment: This role is pivotal in achieving our mission by maintaining customer satisfaction, driving sales growth, and fostering a culture of continuous improvement and learning.
What You'll Love to Do:
- Cultivate and maintain strong customer relationships.
- Achieve and exceed annual store revenue and margin targets.
- Receive and manage customer reviews to uphold a stellar company reputation.
- Conduct regular training sessions to enhance team knowledge and performance.
- Oversee the showroom's appearance to ensure a premium shopping experience.
- Develop and implement growth plans for each sales associate.
About You
You are a high achiever who:
- Thrives in a customer-centric environment
- Is passionate about quality and innovation
- Enjoys working in a team-oriented setting
- Has a strategic mindset with a keen eye for operational efficiency
- Is adept with technology and detail-oriented
- Communicates effectively and is flexible in approach
- Is results-driven and ethical
- Loves the outdoors and is sustainability-focused
- Excels in training and building relationships
- Is financially astute and sales-savvy
If this describes you, we can't wait to meet you. Apply now and be a part of our exciting journey at Casual Furniture World!
Job Type: Full-time
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
