State of Tennessee - Davidson County, TN3.7


Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to three years of increasingly responsible full-time professional staff administrative experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.


Two years of increasingly responsible professional administrative services experience with the State of Tennessee.

Other Requirements:

Necessary Special Qualifications: None.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Job Overview:

Summary: Under general supervision, is responsible for professional staff administrative work of considerable difficulty and supervisory work of routine difficulty in support of line operations; and performs related work as required.

Distinguishing Features: This is the first supervisory class in the Admin Services Assistant sub-series. Incumbents in this classification often supervise professional and sub professional staff in accomplishing administrative services and related departmental functions. Certain assignments with no supervision of professional staff may be included in this class when the work performed is of considerable scope and complexity. This work involves considerable responsibility for developing, implementing and enforcing pertinent policies and procedures. This class differs from that of Admin Services Assistant 2 in that incumbents of the latter function at the working level and perform work of lesser scope and complexity. This class differs from that of Admin Services Assistant 4 in that incumbents of the latter function with a higher degree of independence and have greater scope and impact in the areas of policy development, fiscal control, and personal contacts. This class differs from that of more specialized classes that perform administrative services related and analytic duties in that incumbents of the latter perform these duties within a specific, limited field and function as analytic specialists, rather than generalists.

Competencies (KSA's):

  • Fairness to Direct Reports
  • Written Communications
  • Career Ambition
  • Composure
  • Motivating Others
  • Innovation Management
  • Dealing with Ambiguity
  • Decision Quality
  • Listening
  • Intellectual Horsepower Knowledge:
  • Administrative and Management
  • Computers and Electronics
  • Economics and Accounting
  • Law and Government
  • Mathematics
  • Principles and Methods for Education and Training
  • Principles and Procedures of Human Resources
  • Providing Customer Service Skills:
  • Active Learning and Listening
  • Coordination of Administrative Activities
  • Critical Thinking
  • Equipment Maintenance
  • Instructing
  • Judgment and Decision Making
  • Management of Financial Resources
  • Management of Personnel Resources
  • Mathematic
  • Monitoring
  • Negotiation
  • Persuasion
  • Problem Solving
  • Reading Comprehension
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Time Management
  • Troubleshooting
  • Writing Abilities:
  • Deductive and Inductive Reasoning
  • Oral Expression and Comprehension
  • Problem Sensitivity
  • Selective Attention
  • Time Sharing
  • Written Expression and Comprehension